Skip to main content
Guest Guru logo

Guest Guru

AI communication assistant that automates guest messaging for short-term rentals.

5
2 reviews
AI
Visit Website

About Guest Guru

GuestGuru is an AI-powered guest communication tool specifically built for short-term rental hosts. It integrates with major property management systems to provide instant, automated responses to guest inquiries 24/7. By learning from a property's specific data and house rules, GuestGuru ensures accurate and helpful communication, significantly reducing the manual workload for hosts while drastically improving response times and guest satisfaction scores.

What sets this company apart

Purpose-built AI that learns from each property's specific data and house rules to provide contextual, accurate guest communication across all major OTAs and PMSs.

Markets & Coverage

Operating across 1 countries

Markets & Coverage

(1)
United Kingdom

Supported Languages

EnglishPrimary

Property Types

  • HousePrimary
  • Apartment
  • Villa
  • Condo

Market Segments

  • UrbanPrimary
  • Corporate & Extended Stay

Service Characteristics

Main Features

  • AI guest communication
  • AI content generation
  • 24/7 digital concierge
  • AI reply suggestions & templates
  • 20+ language support

Integrations & Partnerships

7 integrations and partnerships across 3 categories

OTA & Listing Sites

3

Property Management Systems

3

Channel Managers

1

Pricing Plans

Pricing information based on publicly available data. Contact vendor for exact quotes.

Most Popular

Superhost

$3.90unit/month
  • AutoHost Mode
  • SMS Mode
  • Escalations
  • FAQs
  • Custom tone
  • Email Notifications
  • Live Chat Support
  • Onboarding Assistance
  • Booking Site Embedding
  • Property Bot URL
Get Started

Bespoke

Customunit/month
  • Unlimited properties
  • All Superhost features
Get Started

Reviews

2 reviews from verified users

5

2 reviews

100%

Would recommend

Showing 2 of 2 reviews

E

Edi A.

May 2026
Capterra
5

FastGrowing AI product in action

Easy to use and import information from our RPMS partner. As a new player it needs more improvment. the good news is the very active team which update it everyday. It will be much useful when the required information added and not just a chatbot. **Pros:** Easy to use and import information from our RPMS partner **Cons:** As a new player it needs more improvment. the good news is the very active team which update it everyday. **Switched from:** ChatSpot

View original
E

Edi A.

May 2026
Software Advice
5

FastGrowing AI product in action

**FastGrowing AI product in action** **Overall Rating:** 5/5 **Ratings Breakdown:** Ease of Use 5, Value for Money 5, Customer Support 5, Functionality 4 **Pros:** Easy to use and import information from our RPMS partner **Cons:** As a new player it needs more improvment. the good news is the very active team which update it everyday. **Reasons for switching to Guest Guru:** It will be much useful when the required information added and not just a chatbot.

View original

Alternatives to Guest Guru

Compare similar AI solutions

Aeve AI

Aeve AI provides an AI-driven guest communications autopilot called Eve for short-term rental operators and property managers. The platform automates 70-90% of guest messaging — from inquiries and check-ins to maintenance coordination and upselling — using AI reasoning agents that understand property policies and business rules. Eve integrates with PMS platforms including Hostaway and Guesty, and escalates complex requests to human team members via Slack, WhatsApp, or email.

00 reviews
Ai Kosmo

AI Kosmo provides an AI-powered Digital Concierge for hotels, offering intelligent chatbot, WhatsApp bot, and voice assistant solutions. The platform handles guest inquiries 24/7 across website, messaging, and phone channels, automating pre-stay guest communications to reduce staff workload and boost direct bookings.

00 reviews
Aidaptive

Aidaptive is the commercial brand of Jarvis ML Inc., a predictive AI platform for vacation rental managers. It analyzes visitor behavior and property data to deliver personalized property recommendations, AI-powered search, audience segmentation, and dynamic merchandising across websites and email. The platform connects with major PMS platforms including Streamline, Guesty, Hostaway, Escapia, Barefoot, Track, and RNS, deploying in 16-24 hours. It serves 100+ VRMs representing 30,000+ properties. Founded in 2021 by former Google ML leader Rakesh Yadav, the company raised $16M in seed funding from Dell Technologies Capital and SHAKTI.

00 reviews
Auravoice

AURA is an AI-powered digital employee purpose-built for the hospitality industry. It autonomously handles guest phone calls, emails, and chats — 24/7, in 25+ languages — with natural voice that callers often don't recognize as AI. AURA answers reservations, common questions, special requests, and can take direct action through deep PMS integration. Used by 150+ hotels, the solution automates up to 80% of guest inquiries, reduces reception team workload, and drives direct bookings that would otherwise be lost.

510 reviews

FAQ

Frequently Asked Questions

  • GuestGuru is an AI-powered guest communication tool specifically built for short-term rental hosts. It integrates with major property management systems to provide instant, automated responses to guest inquiries 24/7. By learning from a property's specific data and house rules, GuestGuru ensures accurate and helpful communication, significantly reducing the manual workload for hosts while drastically improving response times and guest satisfaction scores.

Explore more of SCALE Connect

Keep comparing tools and discover the right fit for your rental business.