Into AI
AI-native hospitality agency building custom artificial intelligence solutions for hotels and travel brands.
About Into AI
Into is an AI-native hospitality agency that builds custom artificial intelligence solutions for hotels and travel brands. They specialize in developing bespoke AI agents, automated guest journey workflows, and predictive analytics tools. Their goal is to help hospitality companies leverage Large Language Models (LLMs) to personalize guest communication, optimize internal operations, and create more “intelligent” digital touchpoints.
What sets this company apart
The only AI concierge purpose-built directly into the Guesty PMS inbox. Enriches property data beyond the PMS and continuously learns from guest conversations. Handles 80%+ of guest inquiries autonomously (Autopilot) while keeping agents in control (Copilot/Agent Assist). Includes built-in revenue boosters that auto-suggest upsells and fill vacancy gaps.
Markets & Coverage
Operating across 31 countries
Markets & Coverage
(31)Supported Languages
Property Types
- HousePrimary
- Apartment
- Villa
- Condo
- Aparthotel / Serviced Apt
Market Segments
- LuxuryPrimary
- Urban
- Family
- Corporate & Extended Stay
Service Characteristics
Main Features
- Multi-language support
- PMS integration
- AI guest communication
- AI upsell recommendations
- AI workflow automation
Integrations & Partnerships
1 integrations and partnerships across 1 categories
Property Management Systems
1
Pricing Plans
Pricing information based on publicly available data. Contact the service provider for exact quotes.
Pro
- Uncapped AI automation
- Autopilot
- Copilot
- Revenue Boosters
- Volume-tiered pricing
INTO Advantage
- Fully managed guest services
- AI + human team handles communications
Alternatives to Into AI
Compare similar AI solutions
Aeve AI provides an AI-driven guest communications autopilot called Eve for short-term rental operators and property managers. The platform automates 70-90% of guest messaging — from inquiries and check-ins to maintenance coordination and upselling — using AI reasoning agents that understand property policies and business rules. Eve integrates with PMS platforms including Hostaway and Guesty, and escalates complex requests to human team members via Slack, WhatsApp, or email.
AI Kosmo provides an AI-powered Digital Concierge for hotels, offering intelligent chatbot, WhatsApp bot, and voice assistant solutions. The platform handles guest inquiries 24/7 across website, messaging, and phone channels, automating pre-stay guest communications to reduce staff workload and boost direct bookings.
Aidaptive is the commercial brand of Jarvis ML Inc., a predictive AI platform for vacation rental managers. It analyzes visitor behavior and property data to deliver personalized property recommendations, AI-powered search, audience segmentation, and dynamic merchandising across websites and email. The platform connects with major PMS platforms including Streamline, Guesty, Hostaway, Escapia, Barefoot, Track, and RNS, deploying in 16-24 hours. It serves 100+ VRMs representing 30,000+ properties. Founded in 2021 by former Google ML leader Rakesh Yadav, the company raised $16M in seed funding from Dell Technologies Capital and SHAKTI.
AURA is an AI-powered digital employee purpose-built for the hospitality industry. It autonomously handles guest phone calls, emails, and chats — 24/7, in 25+ languages — with natural voice that callers often don't recognize as AI. AURA answers reservations, common questions, special requests, and can take direct action through deep PMS integration. Used by 150+ hotels, the solution automates up to 80% of guest inquiries, reduces reception team workload, and drives direct bookings that would otherwise be lost.
FAQ
Frequently Asked Questions
- Into is an AI-native hospitality agency that builds custom artificial intelligence solutions for hotels and travel brands. They specialize in developing bespoke AI agents, automated guest journey workflows, and predictive analytics tools. Their goal is to help hospitality companies leverage Large Language Models (LLMs) to personalize guest communication, optimize internal operations, and create more "intelligent" digital touchpoints.
Explore more of SCALE Connect
Keep comparing tools and discover the right fit for your rental business.