Trellis
AI agents that run vacation rental operations on autopilot, from guest inquiry to checkout.
About Trellis
Trellis deploys AI agents across the entire short-term rental operation — handling guest communications, coordinating teams, and running day-to-day operations on autopilot. Founded in 2026 by Lodovico Benvenuti and Jan Sahagun, Trellis emerged from Y Combinator (YC P26) with a philosophy that AI agents should orchestrate work across an operator's entire tech stack. The platform sits on top of existing tools (PMS, messaging, cleaning, maintenance, accounting), dynamically building workflows tailored to each property management company. Trellis agents handle guest inquiries across Airbnb, VRBO, WhatsApp, and email; coordinate cleaning and maintenance; file damage claims; order supplies; update listings; and escalate only what needs human attention. Backed by Y Combinator with $500K in funding.
What sets this company apart
AI-native operating system that adapts to each operator's workflows, not a fixed SaaS product. Only STR platform offering pay $0 until AI hits 70% autopilot accuracy. Y Combinator-backed (YC P26) with 200+ integrations across the entire STR tech stack.
Markets & Coverage
Operating across 3 countries
Markets & Coverage
(3)Supported Languages
Market Segments
- UrbanPrimary
- Corporate & Extended Stay
Service Characteristics
Main Features
- API access & webhooks
- PMS integration
- Dedicated onboarding support
- AI guest communication
- AI review response generation
- Multi-language NLP support
- AI workflow automation
- Chatbot & virtual assistant
- Automated task assignment
- Automated guest communication
- Unified multi-OTA inbox
- End-to-end guest communication
Pricing Plans
Pricing information based on publicly available data. Contact vendor for exact quotes.
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FAQ
Frequently Asked Questions
- Trellis deploys AI agents across the entire short-term rental operation — handling guest communications, coordinating teams, and running day-to-day operations on autopilot. Founded in 2026 by Lodovico Benvenuti and Jan Sahagun, Trellis emerged from Y Combinator (YC P26) with a philosophy that AI agents should orchestrate work across an operator's entire tech stack. The platform sits on top of existing tools (PMS, messaging, cleaning, maintenance, accounting), dynamically building workflows tailored to each property management company. Trellis agents handle guest inquiries across Airbnb, VRBO, WhatsApp, and email; coordinate cleaning and maintenance; file damage claims; order supplies; update listings; and escalate only what needs human attention. Backed by Y Combinator with $500K in funding.
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