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Trellis

AI agents that run vacation rental operations on autopilot, from guest inquiry to checkout.

AI
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About Trellis

Trellis deploys AI agents across the entire short-term rental operation — handling guest communications, coordinating teams, and running day-to-day operations on autopilot. Founded in 2026 by Lodovico Benvenuti and Jan Sahagun, Trellis emerged from Y Combinator (YC P26) with a philosophy that AI agents should orchestrate work across an operator's entire tech stack. The platform sits on top of existing tools (PMS, messaging, cleaning, maintenance, accounting), dynamically building workflows tailored to each property management company. Trellis agents handle guest inquiries across Airbnb, VRBO, WhatsApp, and email; coordinate cleaning and maintenance; file damage claims; order supplies; update listings; and escalate only what needs human attention. Backed by Y Combinator with $500K in funding.

What sets this company apart

AI-native operating system that adapts to each operator's workflows, not a fixed SaaS product. Only STR platform offering pay $0 until AI hits 70% autopilot accuracy. Y Combinator-backed (YC P26) with 200+ integrations across the entire STR tech stack.

Markets & Coverage

Operating across 3 countries

Markets & Coverage

(3)
United StatesCanadaMexico

Supported Languages

EnglishPrimary

Market Segments

  • UrbanPrimary
  • Corporate & Extended Stay

Service Characteristics

Main Features

  • API access & webhooks
  • PMS integration
  • Dedicated onboarding support
  • AI guest communication
  • AI review response generation
  • Multi-language NLP support
  • AI workflow automation
  • Chatbot & virtual assistant
  • Automated task assignment
  • Automated guest communication
  • Unified multi-OTA inbox
  • End-to-end guest communication

Pricing Plans

Pricing information based on publicly available data. Contact vendor for exact quotes.

Starter

Free
  • 7-day white-glove setup
  • Pay $0 until 70% autopilot accuracy
  • 200+ integrations
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FAQ

Frequently Asked Questions

  • Trellis deploys AI agents across the entire short-term rental operation — handling guest communications, coordinating teams, and running day-to-day operations on autopilot. Founded in 2026 by Lodovico Benvenuti and Jan Sahagun, Trellis emerged from Y Combinator (YC P26) with a philosophy that AI agents should orchestrate work across an operator's entire tech stack. The platform sits on top of existing tools (PMS, messaging, cleaning, maintenance, accounting), dynamically building workflows tailored to each property management company. Trellis agents handle guest inquiries across Airbnb, VRBO, WhatsApp, and email; coordinate cleaning and maintenance; file damage claims; order supplies; update listings; and escalate only what needs human attention. Backed by Y Combinator with $500K in funding.

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