Availability Online
Direct booking engine for small to mid-sized properties, maximizing commission-free bookings with flat annual fee
About Availability Online
Availability Online is an award-winning, direct booking engine designed specifically for small to mid-sized lodging properties. Its primary goal is to maximize profits for owners by increasing commission-free, direct bookings. The platform is versatile, working on all website platforms, and offers two affordable service levels. Features include a powerful booking engine, optional Property Management Solutions (PMS Add-Ons), a flexible payment gateway, and capabilities for up-selling and package creation. Availability Online connects seamlessly with major Online Travel Agencies (OTAs) like Tripadvisor, AirBnB, and Booking.com, ensuring a wide market reach. The company emphasizes customer support with free setup and a 90-day money-back guarantee, serving the hospitality market globally from its US base.
What sets this company apart
First to offer online room availability displays (1996). Commission-free booking engine with a single flat annual fee — no per-booking commissions, no hidden costs. Free USA-based support from a dedicated Vermont team. Free setup and 90-day money-back guarantee. Works on ALL website platforms.
Markets & Coverage
Supported Languages
Property Types
- HousePrimary
- Apartment
- Villa
- Condo
- Cabin
- Cottage
- B&B / Guest House
Market Segments
- Budget-FriendlyPrimary
- Rural & Country
- Family
Service Characteristics
Main Features
- Mobile app / mobile-friendly
- PMS integration
- Custom reporting & dashboards
- Free trial / freemium tier
- Dedicated onboarding support
- Automated notifications & alerts
- Guest communication templates
- Embeddable direct booking engine
- Live availability calendar
- Payment gateway integration
- Upsells & add-ons at checkout
- Real-time availability & rate sync
Integrations & Partnerships
6 integrations and partnerships across 3 categories
OTA & Listing Sites
4
Data Analytics
1Property Management Systems
1Pricing Plans
Pricing information based on publicly available data. Contact vendor for exact quotes.
Basic
- 2 Different Availability Display Options
- ADA Accessibility Widget
- Secure Reservation Forms (PCI Compliant)
- Seasonal Nightly Rates & Min. Night Stay Options
- Collect Guest Credit Card/Payment Info
- Reservation Request & Real-Time Booking Forms
- Reservation Confirmations & Policy Agreements
- Reservation Add-On / Up-Sell Capabilities
- Adjust Occupancy Settings
- Standard Visual Settings (colors, fonts)
- Easy Point & Click Calendar Updating
- Free Account Setup & Customization
- Free Unlimited Phone & Email Support (USA)
- No Commission Fees
- 90-Day Money-Back Guarantee
Premium
- Everything in Basic Plan
- 6 Different Availability Display Options
- Monthly Availability Calendars (1-24 months)
- Individual Unit Availability Display
- Enhanced Visual Integration
- Advanced Calculations: Taxes, Additional Person, Custom Fees
- Cleaning & Other Fees
- Reservation Deposit Amount Display
- Automatic Vacancy Updating (with PMS add-ons)
- Automatic Reservation Downloads (with PMS add-ons)
- Property Management Solutions (PMS Add-Ons)
- iCal Export Feed to AirBnB, VRBO, Booking.com
- TripAdvisor / TripConnect Interface
- Google Analytics (GA4) E-commerce Tracking
- Google AdWords Pay Per Click Tracking
- Secure Gift Certificate Order Form
- Special Events Display
- Text Message Reservation Notification
Reviews
34 reviews from verified users
4.68
34 reviews
Would recommend
Showing 6 of 34 reviews
Deborah S.
Best easy to use software for Vacation ren
Great company to work with! I feel the truly know me and my business I'm not just 'a customer'. Customer Support is phenomenal. Very quick responses. The software did most of the work. What little info I had to enter was so easy. Even if you are technology challenged you can easily maneuver thru. The support team is awesome and so quick to reply with the help or answers needed.
View originalSarah M.
Great Product for the Price
I have been using AO for many years - only once did we think about changing because of poor customer service years ago - I really like it and appreciate ease of use. I really like how easy AO is to implement into our software, how easy it is for customers to use and for our customer service reps to process orders. I wish there were more customizable features - every business is unique and sometimes there are pieces missing I would use. I also wish we could change the design.
View originalPamela M.
Awesome and Affordable
From the first day I used the program I was so elated to realize that my guests would actually do 95% of my work when reserving their room. Availability not only notifies me that I have a reservation waiting via email but automatically populates the guest information fields for me. My guest can select their own room, know that their visit dates are available and contact me via email. I have gotten many of my reservations outside of normal office times and can pick them up the next day. If you want some extra time and less hassle in your work day, this company is a MUST try.
View originalBarb J.
Easy to use
Availability Online is intuitive and simple to use. It continues to evolve and upgrade with time. I wish there was a way to include hotel tax in the final charge, without manually adding it.
View originalLouise G.
Works for Bed and Breakfasts!
We've been very pleased with Availability Online. They are also easy to reach and personable when we have a question. A very user friendly way to show availability to guests. I also love that guests can order Gift Certificates through Availability Online.
View originalBobbi H.
Great company, personal service
Product extremely easy to use. Superb customer service. Changing rates is my issue as I don't change our rates often enough for the function to be well practiced. Cost is affordable.
View originalAlternatives to Availability Online
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FAQ
Frequently Asked Questions
- Availability Online is an award-winning, direct booking engine designed specifically for small to mid-sized lodging properties. Its primary goal is to maximize profits for owners by increasing commission-free, direct bookings. The platform is versatile, working on all website platforms, and offers two affordable service levels. Features include a powerful booking engine, optional Property Management Solutions (PMS Add-Ons), a flexible payment gateway, and capabilities for up-selling and package creation. Availability Online connects seamlessly with major Online Travel Agencies (OTAs) like Tripadvisor, AirBnB, and Booking.com, ensuring a wide market reach. The company emphasizes customer support with free setup and a 90-day money-back guarantee, serving the hospitality market globally from its US base.
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