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SiteMinder

Hotel commerce platform with channel management, booking engines, and revenue tools.

4.62
13 reviews
Channel Managers
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About SiteMinder

SiteMinder is a global leader in hotel technology, offering an open hotel commerce platform that centralizes distribution, guest acquisition, and revenue management. Its flagship channel manager connects hotels to over 450 global booking sites. SiteMinder also provides high-performance booking engines and website builders, helping hotels of all sizes unlock more revenue through both direct and indirect digital channels.

What sets this company apart

Largest partner ecosystem in global hospitality (2,350+ partners); consistently ranked #1 Channel Manager and #1 Booking Engine at HotelTechAwards for 5+ consecutive years; the only platform combining AI-powered insights (SiteMinder iQ), distribution, and dynamic revenue management in a single Revenue Control Centre; processes US$55B in hotel revenue and 135M+ reservations annually.

Markets & Coverage

Operating across 44 countries

Markets & Coverage

(44)
SpainPortugalFranceItalyGreeceCroatiaUnited KingdomGermanyAustriaSwitzerlandNetherlandsBelgiumIrelandTurkeyThailandIndonesiaUnited StatesCanadaMexicoBrazilColombiaAustraliaNew ZealandJapanSouth KoreaSouth AfricaKenyaMoroccoEgyptUAESaudi ArabiaSingaporeMalaysiaPhilippinesVietnamCzech RepublicPolandHungaryRomaniaNorwaySwedenDenmarkFinlandIceland

Supported Languages

EnglishPrimary
SpanishPrimary
FrenchPrimary
German
Italian
Portuguese
Japanese
Chinese
Arabic

Property Types

  • ApartmentPrimary
  • B&B / Guest House
  • Aparthotel / Serviced Apt

Market Segments

  • LuxuryPrimary
  • Budget-Friendly
  • Urban
  • Family
  • Corporate & Extended Stay

Service Characteristics

Main Features

  • Multi-language support
  • API access & webhooks
  • Multi-currency support
  • GDPR-compliant data handling
  • PMS integration
  • Custom reporting & dashboards
  • Free trial / freemium tier
  • Dedicated onboarding support
  • AI-powered revenue management
  • Embeddable direct booking engine
  • Payment gateway integration
  • Metasearch connectivity

Integrations & Partnerships

28 integrations and partnerships across 7 categories

Pricing Plans

Pricing information based on publicly available data. Contact vendor for exact quotes.

SiteMinder

From ~$85/moproperty/month (based on room count)
  • Channel Manager
  • Channels Plus
  • PMS Integration
  • Performance & Pace Insights
  • 24/7 Support
  • Payment Processing
Get Started
Most Popular

SiteMinder Plus

From ~$119/moproperty/month (based on room count)
  • Everything in SiteMinder
  • Booking Engine
  • Hotel Website Builder
  • Competitor Rates Insights
  • Rate Parity Insights
  • Direct Booking Plug-in Apps
  • Hotel Metasearch (Demand Plus)
Get Started

SiteMinder Groups & Chains

Customportfolio
  • Enterprise Scale Distribution & Rate Management
  • Advanced Reporting & Analytics
  • Portfolio-wide Distribution Audit & Health Check
  • Tailored Onboarding & Premium Support
Get Started

Reviews

13 reviews from verified users

4.62

13 reviews

92%

Would recommend

Showing 6 of 13 reviews

D

David Palojtay

May 2026
Trustpilot
4

Professional crisis management and deep-dive investigation

After posting my concerns, SiteMinder Support Manager reached out and conducted a thorough, deep-dive investigation into the technical issues we had experienced. It was professionally clarified that the root cause of the synchronization errors actually originated on the channel's (Expedia) side. While the lack of immediate error reporting in Expedia's system is still considered as something to be developed, the way SiteMinder handled the aftermath was exemplary.

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B

Borja

May 2026
Trustpilot
5

System great and strong

The system is great and strong

View original
T

Trudy

May 2026
Trustpilot
3

Workable functionality but limited for non-hotel accommodations

Whilst the platform has workable functionality and generally responsive customer service, it is structured to only sell single hotel rooms and does not adequately support suites, multi bedroom units, cabins, or self-contained accommodation. This limitation can cause guest confusion and makes the system unsuitable for many non-hotel accommodation models.

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M

Merve

May 2026
Trustpilot
5

Damini was very helpful

Damini was very helpful!

View original
M

Michalis Lioulias

May 2026
Trustpilot
5

Very quick and simple integration

Very quick and simple integration with useful tools. SiteMinder Pay and channel Plus are good addons if you are interested. Rates can be modified easily, with one or two clicks.

View original
S

Sophia Zimmerman

May 2026
Trustpilot
5

Really helpful site

really helpful site

View original

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FAQ

Frequently Asked Questions

  • SiteMinder is a global leader in hotel technology, offering an open hotel commerce platform that centralizes distribution, guest acquisition, and revenue management. Its flagship channel manager connects hotels to over 450 global booking sites. SiteMinder also provides high-performance booking engines and website builders, helping hotels of all sizes unlock more revenue through both direct and indirect digital channels.

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