
SiteMinder
Hotel commerce platform with channel management, booking engines, and revenue tools.
About SiteMinder
SiteMinder is a global leader in hotel technology, offering an open hotel commerce platform that centralizes distribution, guest acquisition, and revenue management. Its flagship channel manager connects hotels to over 450 global booking sites. SiteMinder also provides high-performance booking engines and website builders, helping hotels of all sizes unlock more revenue through both direct and indirect digital channels.
What sets this company apart
Largest partner ecosystem in global hospitality (2,350+ partners); consistently ranked #1 Channel Manager and #1 Booking Engine at HotelTechAwards for 5+ consecutive years; the only platform combining AI-powered insights (SiteMinder iQ), distribution, and dynamic revenue management in a single Revenue Control Centre; processes US$55B in hotel revenue and 135M+ reservations annually.
Markets & Coverage
Operating across 44 countries
Markets & Coverage
(44)Supported Languages
Property Types
- ApartmentPrimary
- B&B / Guest House
- Aparthotel / Serviced Apt
Market Segments
- LuxuryPrimary
- Budget-Friendly
- Urban
- Family
- Corporate & Extended Stay
Service Characteristics
Main Features
- Multi-language support
- API access & webhooks
- Multi-currency support
- GDPR-compliant data handling
- PMS integration
- Custom reporting & dashboards
- Free trial / freemium tier
- Dedicated onboarding support
- AI-powered revenue management
- Embeddable direct booking engine
- Payment gateway integration
- Metasearch connectivity
Integrations & Partnerships
28 integrations and partnerships across 7 categories
Property Management Systems
10OTA & Listing Sites
9Revenue Management Systems
4Booking Engine
2Channel Managers
1Concierge Platform
1Guest Experience Software
1Pricing Plans
Pricing information based on publicly available data. Contact vendor for exact quotes.
SiteMinder
- Channel Manager
- Channels Plus
- PMS Integration
- Performance & Pace Insights
- 24/7 Support
- Payment Processing
SiteMinder Plus
- Everything in SiteMinder
- Booking Engine
- Hotel Website Builder
- Competitor Rates Insights
- Rate Parity Insights
- Direct Booking Plug-in Apps
- Hotel Metasearch (Demand Plus)
SiteMinder Groups & Chains
- Enterprise Scale Distribution & Rate Management
- Advanced Reporting & Analytics
- Portfolio-wide Distribution Audit & Health Check
- Tailored Onboarding & Premium Support
Reviews
13 reviews from verified users
4.62
13 reviews
Would recommend
Showing 6 of 13 reviews
David Palojtay
Professional crisis management and deep-dive investigation
After posting my concerns, SiteMinder Support Manager reached out and conducted a thorough, deep-dive investigation into the technical issues we had experienced. It was professionally clarified that the root cause of the synchronization errors actually originated on the channel's (Expedia) side. While the lack of immediate error reporting in Expedia's system is still considered as something to be developed, the way SiteMinder handled the aftermath was exemplary.
View originalBorja
System great and strong
The system is great and strong
View originalTrudy
Workable functionality but limited for non-hotel accommodations
Whilst the platform has workable functionality and generally responsive customer service, it is structured to only sell single hotel rooms and does not adequately support suites, multi bedroom units, cabins, or self-contained accommodation. This limitation can cause guest confusion and makes the system unsuitable for many non-hotel accommodation models.
View originalMerve
Damini was very helpful
Damini was very helpful!
View originalMichalis Lioulias
Very quick and simple integration
Very quick and simple integration with useful tools. SiteMinder Pay and channel Plus are good addons if you are interested. Rates can be modified easily, with one or two clicks.
View originalSophia Zimmerman
Really helpful site
really helpful site
View originalAlternatives to SiteMinder
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FAQ
Frequently Asked Questions
- SiteMinder is a global leader in hotel technology, offering an open hotel commerce platform that centralizes distribution, guest acquisition, and revenue management. Its flagship channel manager connects hotels to over 450 global booking sites. SiteMinder also provides high-performance booking engines and website builders, helping hotels of all sizes unlock more revenue through both direct and indirect digital channels.
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