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BetterSTR

Guest experience platform with digital guidebooks, WiFi management, AI support, and upsell tools for STR hosts.

Digital Welcome Guides
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About BetterSTR

BetterSTR is a guest-experience and upsell platform for short-term rental operators. Its suite combines digital guidebooks, WiFi management, AI guest support, and upsell tools to centralize information, automate messaging, and increase ancillary revenue. Syncs with PMS platforms to send personalized pre-arrival guides and local recommendations via trackable links.

What sets this company apart

Built by Airbnb Superhosts since 2015. Free forever core digital guidebooks with optional premium add-ons. All-in-one platform combining guidebooks, WiFi management, AI guest support, upsells, and companion tablets — eliminating the need for multiple subscriptions. No contracts or setup fees.

Markets & Coverage

Operating across 2 countries

Markets & Coverage

(2)
AustraliaNew Zealand

Supported Languages

EnglishPrimary
SpanishPrimary
FrenchPrimary
German
Italian
Portuguese
Japanese
Chinese
Arabic
Korean

Property Types

  • HousePrimary
  • Apartment
  • Villa
  • Condo
  • Cabin
  • Cottage
  • B&B / Guest House
  • Aparthotel / Serviced Apt

Market Segments

  • LuxuryPrimary
  • Budget-Friendly
  • Beach & Coastal
  • Mountain & Ski
  • Urban
  • Rural & Country
  • Family
  • Corporate & Extended Stay

Service Characteristics

Main Features

  • AI guest communication
  • Chatbot & virtual assistant
  • Guest ID verification
  • QR-accessible digital guidebook
  • Local area recommendations
  • Guest engagement analytics
  • Custom domain support
  • Map & directions integration
  • Guest portal & self-service
  • Digital guidebooks
  • Review automation
  • In-app upsells & ancillary services

Integrations & Partnerships

10 integrations and partnerships across 2 categories

Pricing Plans

Pricing information based on publicly available data. Contact vendor for exact quotes.

Most Popular

Free Forever

$0property
  • Unlimited digital guidebooks
  • Unlimited properties
  • Unlimited guests
  • All integrations included
  • Mobile-friendly guides
  • Real-time updates
  • Basic analytics
  • Email support
Get Started

Premium Usage-Based

$0.50reservation
  • Custom fonts & styling
  • Google Maps integration
  • AI Chat Assistant
  • All Free features
  • Billed weekly
Get Started

Premium Flat-Rate

$2.99property/month
  • Custom fonts & styling
  • Google Maps integration
  • AI Chat Assistant
  • All Free features
  • Unlimited reservations per property
  • Predictable monthly cost
Get Started

Custom Domain (Subdomain)

$9.95year
  • yourname.guidebook.cloud
  • SSL certificate included
  • Remove BetterSTR branding
  • Priority support
Get Started

Custom Domain (Full)

$14.95year
  • yourdomain.com
  • SSL certificate included
  • Remove BetterSTR branding
  • Priority support
Get Started

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FAQ

Frequently Asked Questions

  • No! You can create an account and start using all our free features immediately without any payment information. Credit card is only required if you choose to add custom domain or SMS features.

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