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Userguest

Direct Booking

Direct booking and guest engagement platform helping hotels increase direct revenue and reduce OTA dependency.

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About Userguest

Userguest is a direct booking and guest engagement platform for hotels. It helps hotels increase direct bookings through AI-powered personalization, smart offers, and upsells delivered before, during, and after the guest’s stay. The platform is designed to reduce OTA dependency and maximize direct revenue with features like pre-arrival marketing, in-stay upsells, and post-stay follow-ups.

Markets & coverage

Operating across 6 countries

Markets & coverage

(6)
SpainFranceItalyUnited KingdomGermanyUnited States

Supported languages

EnglishPrimary

Property types

  • HotelPrimary

Market segments

  • LuxuryPrimary
  • Urban
  • Corporate & Extended Stay

Service Characteristics

Main features

  • Multi-language support
  • Mobile app / mobile-friendly
  • API access & webhooks

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FAQ

Frequently asked questions

  • Userguest is a direct booking and guest engagement platform for hotels. It helps hotels increase direct bookings through AI-powered personalization, smart offers, and upsells delivered before, during, and after the guest's stay. The platform is designed to reduce OTA dependency and maximize direct revenue with features like pre-arrival marketing, in-stay upsells, and post-stay follow-ups.

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