SweepSouth
Home services platform offering cleaning with specialized Airbnb turnover services.
Acerca de SweepSouth
South Africa’s leading home cleaning platform connecting homeowners and property managers with vetted, professional cleaners. Offers dedicated Airbnb and holiday home cleaning services with easy scheduling, secure payments, and quality guarantees.
¿Qué es lo que diferencia esta empresa?
South Africa's leading cleaning platform with dedicated Airbnb cleaning service. Workers have 2+ years of experience and background checks. Insurance-backed for peace of mind.
Cobertura internacional
Operando en 1 países
Cobertura internacional
(1)Idiomas soportados
Tipos de portfolio
- CasaPrincipal
- Apartamento
Segmentos de mercado
- UrbanoPrincipal
- Familiar
Características del producto
Principales características
- Mobile app / mobile-friendly
Reseñas
23 reseñas de usuarios verificados
3.74
23 reseñas
Recomendarían
Mostrando 6 de 23 reseñas
Marius Senekal
13,5% price hike introduced after…
13,5% price hike introduced after sending confirmation that their increase was only 6%. I tried contacting support via email, whatsapp and telephonically, with no success. Pathetic support. Cancelling service
Florenza van der Merwe
I heard of SweepSouth through a friend when in a tight spot and to be transparent, hesitantly accessed the link she sent me. What a pleasant surprise finding the dynamic and vibrant experience reading through everything. I appreciated the… (truncated)
Anusha Balbathur
I am very impressed with Sweep South indoor services, the helpers are professional and friendly. If you are not satisfied, Sweep south addresses the issue and reassures the client. Thank you for always putting the customer first.
Lisa Mynx
The most incredible service ever to be gifted to us moms who live busy lives!!! Absolutely blessed with SWEEPSOUTH!!!
Leoné Woest
Damage Caused During Outdoor Service – No Assistance from SweepSouth
I have used SweepSouth’s indoor cleaning services many times in the past, and one of the reasons I felt comfortable booking through them was because they advertise insurance cover for damage to property caused during a booking. Because of this, I trusted the platform and assumed the same level of protection would apply across their services.
Today I used SweepSouth’s outdoor services for the first time and booked a gardener to cut my grass. During the job, the gardener unfortunately shattered my glass sliding door while mowing the lawn.
When I contacted SweepSouth to report the damage, I was surprised to learn that they refused to assist with the cost, stating that their insurance cover only applies to indoor cleaning services and not outdoor services.
This limitation was not disclosed or clearly communicated during the booking process, which is extremely misleading. As a customer who has used their platform multiple times, I reasonably expected the same protections to apply across their services.
Accidents happen and I understand that, but the lack of transparency and refusal to assist after damage occurred is very disappointing. If SweepSouth offers different levels of protection depending on the service, this should be clearly communicated upfront so customers can make an informed decision before booking.
Based on this experience, I would caution others to carefully check what is actually covered before using SweepSouth’s outdoor services, as the protections many customers assume are in place may not apply.
Teboho Abe Radebe
I had a sweepstar named Primrose yesterday, a very good soul and a hard smart worker. She worked and cleaned very well, 5 star for her.
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FAQ
Preguntas Frecuentes
- South Africa's leading home cleaning platform connecting homeowners and property managers with vetted, professional cleaners. Offers dedicated Airbnb and holiday home cleaning services with easy scheduling, secure payments, and quality guarantees.
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