Onefinestay
Marque de location privée de luxe proposant des résidences avec services hôteliers, conciergerie et assistance client.
À propos de Onefinestay
Onefinestay is a luxury private rental company offering a curated collection of high-end homes and villas with full hotel-like services. As a subsidiary of Accor, it provides guests with destination specialists, a full concierge team, and 24/7 support. It targets high-net-worth travelers and premium homeowners in key global luxury destinations.
Ce Qui les Distingue
Onefinestay bridges luxury private rentals and hotel hospitality with every home personally vetted (9 out of 10 rejected), backed by Accor's global network and ALL loyalty program. Each property features hotel-quality amenities, 24/7 guest support, dedicated concierge, and professional housekeeping — delivering a seamless high-touch experience.
Marchés et Couverture
Présent dans 28 pays
Marchés et Couverture
(28)Langues Supportées
Types de Propriété
- MaisonPrincipal
- Appartement
- Villa
Segments de Marché
- LuxePrincipal
- Plage et Côte
- Montagne et Ski
- Urbain
- Familial
- Entreprise et Long Séjour
Technologie et Intégrations
Fonctionnalités Principales
- Multi-language support
- Concierge service integration
- In-stay service requests
- Digital guidebook integration
- Guest ID verification
- Guest CRM
- Luxury toiletry ranges
- Signature welcome experience design
- Owner portal access
- Guest experience management
Intégrations
1 intégrations dans 1 catégories
OTA et Sites d'Annonces
1
Avis
47 avis d'utilisateurs vérifiés
4.47
47 avis
Recommanderaient
Affichage de 6 sur 47 avis
Sophie
Ladbrooke Grove XV in the spring is…
Ladbrooke Grove XV in the spring is beautiful. The trees were in bloom and the view from the windows was beautiful. The flat is very much as described. The building is clean with easy to access and very quiet. The flat was very clean and welcoming. Bedrooms were wonderful … bedding and towels very high quality. Kitchen was well equipped ( though a microwave would have been great to have ). Living room sofa and 2 armchairs have definitely seen better days. Sofa was so low that you were practically sitting on the ground (not easy if you are a bit older ) Dining area worked very well. Greeting and service, along with the weekly cleaning were all very professional and friendly. Location is close to everything. Would definitely recommend this One Fine Stay location.
PL
Disappointing Experience at Modern Auteur: Unprepared Rental, Unlawful Service Dog Charge, and Poor Customer Service with Onefinestay
In July, we booked and stayed at Modern Auteur in Los Angeles through Plum Guide, managed by Onefinestay, at a cost of approximately $40,000 for the month. Unfortunately, upon arrival, the home was clearly not prepared as a holiday rental. Instead, it felt as though the owners had abruptly left, with food still in the freezer, their car blocking our parking space, and personal belongings scattered throughout the house. The BBQ and outdoor areas were unclean, and we had to relocate the owners’ clothes from closets to store our own. Frankly, this was more akin to a house sit than a professional holiday rental.
Claire Im
The Best Stay I've Ever Had
It almost seemed unreal—after staying in numerous Airbnbs and hotels, this experience stood out as the best. From start to finish, the service was exceptional, and the apartment was in immaculate, high-quality condition. I’m truly pleased to have discovered this brand and will choose their properties for future travels.
Tamara
Highly recommend Onefinestay
Onefinestay is responsive, friendly and helpful. Service and staff are excellent. The accommodations were perfect. I would use them again without hesitation.
Chris S.
Outstanding service combined with a…
Outstanding service combined with a great flat in London were key components to a successful and rewarding international travel experience.
Amy Gulden
We loved having a greeter meet us and…
We loved having a greeter meet us and help us feel welcome upon arrival. The spacious layout of the home was perfect for relaxing, and the location was truly as good as it gets—central, convenient, and charming. A few thoughtful treats were waiting for us, which made settling in even easier. Communication with One Fine Stay was excellent throughout. We would happily book again!
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FAQ
Questions Fréquentes
- Onefinestay is a luxury private rental company offering a curated collection of high-end homes and villas with full hotel-like services. As a subsidiary of Accor, it provides guests with destination specialists, a full concierge team, and 24/7 support. It targets high-net-worth travelers and premium homeowners in key global luxury destinations.
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