Simpra

I am completely dissatisfied with the integrated systems I received from GIB. They constantly give errors; we routinely receive payments, but the tables don’t close, and we have to contact their support line to close them. We can’t receive payments when the internet goes down.

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Response from the owner (6 months ago): Dear Customer,

First of all, thank you for choosing our company. Your feedback is valuable to … [truncated]

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My overall experience with Simpra POS has been fantastic. It has significantly improved our efficiency and operational control, making it an essential tool for our business.

Pros: An exceptional solution for restaurant management! Simpra makes multi-branch operations effortless with real-time control and seamless menu updates. From inventory tracking to customized setups for fine dining or takeout, it’s incredibly versatile. Even during internet outages, the offline mode ensures smooth operations, syncing data as soon as you reconnect. Highly recommended for anyone seeking an easy-to-use, reliable system tailored to their business needs!

Cons: Simpra offers great features, but exploring advanced functionalities may require some initial learning. That said, the intuitive design helps users adapt quickly.

Secondary ratings: Ease of Use 5/5, Value for Money 5/5, Customer Support 5/5, Functionality 5/5

Reviewer: Verified reviewer. Hospitality. 201-500 employees. Used daily for less than 12 months.

Operational excellence, and ease of use.

Pros: normally epos and other hospitality products has boring User interfaces and which comes a neccesary training to use but this app will start a new era it feels like using instagram or facebook. you feel like an experienced user of POS right after you start. check splitting, seperate paying options, lots of issues that industry users are suffering looks like solved in this app.

Cons: nothing much there are some little issues which are not really big deal and I believe that all will be fixed in the near future.

Secondary ratings: Ease of Use 5/5, Value for Money 5/5, Customer Support 5/5, Functionality 5/5

Reviewer: Information Technology and Services. 201-500 employees. Used daily for less than 6 months.

It is also very important to get easily technical support from Simpra online and via call center.

Pros: First of all; Simpra is a Restaurant Management Software that is very easy to learn and has a fast interface. It is possible for employees to adapt to the program with 1-2 hours of training. Having a structure that can run on all operating systems such as Android, IOS and Windows provides flexibility. Since it is cloud-based, you can remotely monitor your restaurant’s data in real time. With the help of the Simpra QR Menu, it is easy to present detailed information such as Calories, Allergen information and preparation time of the product in the menu to customers in different languages. In addition, Simpra also has a reservation program that works integrated with the Simpra POS, allows reservations from Instagram and Google, and can also receive prepayment for reservations. Offering the ease of end-to-end management of Sales, Payment, Stock, Cost, Reservation and even accounting operations differentiates the solution from others.

Cons: Actually, i couldn’t find a negative side yet.

Secondary ratings: Ease of Use 5/5, Value for Money 5/5, Customer Support 5/5, Functionality 5/5

Reviewer: Verified reviewer. Hospitality. 201-500 employees. Used daily for more than 2 years.

When I read other reviews about the system’s customer support, I was surprised, or maybe I just missed it, or maybe they fixed the issues, I don’t know, because I haven’t had any problems with help. Even with the smallest problem we … [truncated — click “More” to expand]

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I need to change prices across 8 branches in different revenue centers, but the price wizard is still not working. This is my 4th price change, and I can’t remember a single problem-free change … [truncated — click “More” to expand]

Translated by Google · See original (Turkish)