Customia

AI-powered contact center software. Integrates with CRMs including Guesty, HubSpot, and Salesforce. Features power dialer, AI voice agents, SMS bots, and AI conversation analytics for intelligent communication workflows.

AI-powered guest communication platform for Airbnb and vacation rental hosts. Automates guest messaging, AI phone calls, AI upsells, and AI guidebooks across multiple channels including Airbnb, Vrbo, Booking.com, WhatsApp, SMS, and Email. Integrates with major PMS platforms such as Hostaway, Guesty, Streamline, OwnerRez, and others. Delivers 78% reduction in manual work and 5.4x return on AI upsells.

Cendra is an AI agent for guest messaging and operations in hospitality. It connects to property management systems, learns from past conversations, and handles guest inquiries across booking channels autonomously. The platform triages issues, coordinates vendors, and keeps guests updated throughout their stay. Cendra serves boutique hotels, vacation rentals, and luxury villa operators. Its human-in-the-loop model lets staff review AI responses before they are sent. Cendra was previously known as Botel.

No-code AI chatbot platform that enables businesses to build custom AI chatbots using RAG technology. Leverages advanced LLMs like GPT-5 and Claude to provide intelligent, context-aware conversations for guest communication and support automation.