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Edgar Smart Concierge

Digital concierge and guest communication platform automating service delivery across 20+ PMS integrations.

Guest CommunicationAI
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About Edgar Smart Concierge

Edgar Smart Concierge is an AI-powered guest communication and digital concierge platform for hotels and vacation rentals, founded in Sardinia, Italy in 2017. The platform provides automated guest messaging, digital guidebooks, upselling, and contactless check-in across 20+ PMS and channel manager integrations. Acquired by Manet Mobile Solutions in 2022, Edgar helps property managers automate guest communications while maintaining personalized service across multiple languages and channels.

What sets this company apart

Founded in Cagliari, Italy and accelerated by Nana Bianca with investment from lastminute.com founder Fabio Cannavale, Edgar differentiates with its comprehensive AI guest communication suite that spans automated messaging, digital concierge services, upselling, and contactless operations — all integrated with 20+ major PMS and channel manager systems. Acquired by Manet Mobile Solutions in 2022, Edgar combines Italian hospitality DNA with modern AI-driven automation.

Markets & Coverage

Operating across 1 countries

Markets & Coverage

(1)
Italy

Supported Languages

EnglishPrimary
ItalianPrimary

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FAQ

Frequently Asked Questions

  • Edgar Smart Concierge is an AI-powered guest communication and digital concierge platform for hotels and vacation rentals, founded in Sardinia, Italy in 2017. The platform provides automated guest messaging, digital guidebooks, upselling, and contactless check-in across 20+ PMS and channel manager integrations. Acquired by Manet Mobile Solutions in 2022, Edgar helps property managers automate guest communications while maintaining personalized service across multiple languages and channels.

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