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Gastvertrauen

24/7 guest messaging service covering WhatsApp, email, OTAs, and phone support.

Guest Communication
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About Gastvertrauen

Gastvertrauen is a German-based guest communication service for vacation rentals. They handle 24/7 guest messaging across all major channels — WhatsApp, Email, Airbnb, Booking.com, Smoobu, and phone — so property hosts can focus on running their business while guests receive professional, timely responses in the host’s personal style. Founded by experienced hosts who understand the challenges of guest management.

Markets & Coverage

Operating across 22 countries

Markets & Coverage

(22)
SpainPortugalFranceItalyGreeceCroatiaUnited KingdomGermanyAustriaSwitzerlandNetherlandsBelgiumIrelandCzech RepublicPolandHungaryRomaniaNorwaySwedenDenmarkFinlandIceland

Supported Languages

EnglishPrimary

Property Types

  • HousePrimary

Market Segments

  • UrbanPrimary
  • Corporate & Extended Stay
  • Rural & Country

Service Characteristics

Main Features

  • Auto-translation for international guests
  • WhatsApp & SMS integration
  • Digital pre-arrival form

Integrations & Partnerships

5 integrations and partnerships across 2 categories

Property Management Systems

3

OTA & Listing Sites

2

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FAQ

Frequently Asked Questions

  • Gastvertrauen is a German-based guest communication service for vacation rentals. They handle 24/7 guest messaging across all major channels — WhatsApp, Email, Airbnb, Booking.com, Smoobu, and phone — so property hosts can focus on running their business while guests receive professional, timely responses in the host's personal style. Founded by experienced hosts who understand the challenges of guest management.

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