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GuestTraction

Guest communication platform with 21+ years serving the hospitality industry.

Guest Communication
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About GuestTraction

GuestTraction is a New Zealand-based guest communication and marketing platform for the hospitality industry. With over 21 years of experience and offices in Wellington and Sydney, the platform helps hotels automate guest communications, manage reviews, and drive direct bookings through personalized email and SMS marketing campaigns.

What sets this company apart

21+ years in hospitality technology; offices in Wellington and Sydney; comprehensive guest communication and marketing automation.

Markets & Coverage

Operating across 2 countries

Markets & Coverage

(2)
AustraliaNew Zealand

Supported Languages

EnglishPrimary

Property Types

  • Aparthotel / Serviced AptPrimary

Market Segments

  • LuxuryPrimary
  • Urban
  • Corporate & Extended Stay

Service Characteristics

Main Features

  • Multi-language support
  • Mobile app / mobile-friendly
  • API access & webhooks
  • Multi-currency support
  • PMS integration
  • Custom reporting & dashboards
  • Role-based user access
  • Open integrations marketplace
  • Email marketing automation
  • Automated guest messaging

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FAQ

Frequently Asked Questions

  • GuestTraction is a New Zealand-based guest communication and marketing platform for the hospitality industry. With over 21 years of experience and offices in Wellington and Sydney, the platform helps hotels automate guest communications, manage reviews, and drive direct bookings through personalized email and SMS marketing campaigns.

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