Mr Sherlock
VerifiedAI co-pilot for STR communication automating guest messaging, voice calls, review responses, and listing optimization.
About Mr Sherlock
Mr Sherlock is an AI-powered conversational assistant built specifically for short-term rental professionals (owners, conciergeries, investors, sub-letters). The platform automates guest communication across Airbnb, Booking.com, and other platforms, responding in under 2 minutes, 24/7, in 50+ languages. Key capabilities: - **Dual-Mode AI**: Copilot mode (validate before sending) and Autopilot mode (fully autonomous) - **Voice Call Handling**: Dedicated phone number with AI transcription and live response - **Listing Optimization**: AI-generated titles, descriptions, and photo captions - **Review Management**: Automated personalized responses to guest reviews - **Channel Manager Sync**: Real-time integration with Beds24, Smily, Smoobu, SuperHote - **Unified Inbox**: Centralized messaging across all booking platforms Founded in 2024 by Audrey Marionneau (LCD operations expert) and Anthony Dantard (software engineer, former R&D director), Mr Sherlock is headquartered in Cars, France. The company mascot is a Beagle named Sherlock, reflecting the brand's values of curiosity, reliability, and precision. Hosted on Linode (Amsterdam), fully GDPR-compliant.
What sets this company apart
White-label AI assistant purpose-built for STR with dual copilot/autopilot modes, voice handling in 50+ languages, and channel manager integration.
Markets & Coverage
Operating across 1 countries
Markets & Coverage
(1)Supported Languages
Service Characteristics
Main Features
- Mobile app / mobile-friendly
- API access & webhooks
- White-label option
- GDPR-compliant data handling
- PMS integration
- Custom reporting & dashboards
- SLA-backed uptime & support
- Automated notifications & alerts
- AI guest communication
- AI listing optimisation
- AI review response generation
- Multi-language NLP support
Integrations & Partnerships
4 integrations and partnerships across 1 categories
Property Management Systems
4
Pricing Plans
Pricing information based on publicly available data. Contact vendor for exact quotes.
Pro
- Unlimited listings & messages
- 50+ languages supported
- AI listing optimization
- Automated review responses
- Analytics dashboard
- 99.9% SLA
- Chat + Email support
Business
- Everything in Pro
- Advanced analytics & reports
- 99.9%+ SLA with credits
- Priority support + emergency calls
- API access
- Early access to new features
Voice Add-on
- Dedicated phone number
- AI voice call handling
- Transcription included
Reviews
8 reviews from verified users
5
8 reviews
Would recommend
Showing 6 of 8 reviews
CathyHômes74
Mr. Sherlock: The essential ally for cost-effective communication management! A high-performance tool that automates and centralizes communication with...
View originalAngie Bellota
I've been using Mr. Sherlock for several months now for my concierge service, and it's truly fantastic. The tool allows me to respond to travelers very quickly with relevant and well-written messages, which saves a huge amount of time. It's definitely a plus for automating management and improving responsiveness!
View originalLucie DELBARRE
I'm delighted to use Mr. Sherlock in my concierge business. The AI manages traveler communications with remarkable accuracy and incredible responsiveness. This fosters a climate of trust and frees up my time to focus on what matters most.
View originalBNB CONCIERGERIE S
I am a concierge and I manage several properties: the MrSherlock application helps me enormously to save time by automatically answering recurring questions from travelers. It is ergonomic, easy to set up and very effective. The team is...
View originalChristel Charrat
I've been using Mr Sherlock since May 2025 and I've really seen it evolve! The answers are increasingly relevant and the new app is incredibly user-friendly. During peak season, it's a real asset: it allows us to maintain excellent responsiveness to clients. I highly recommend it!
View originalAudric Durand
Thank you to Anthony and Audrey for creating MrSherlock, a tool that has truly transformed my daily life as a concierge. It has allowed me to offload an extremely time-consuming and mentally draining task, one where I didn't necessarily add...
View originalAlternatives to Mr Sherlock
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FAQ
Frequently Asked Questions
- Mr Sherlock is an AI-powered conversational assistant built specifically for short-term rental professionals (owners, conciergeries, investors, sub-letters). The platform automates guest communication across Airbnb, Booking.com, and other platforms, responding in under 2 minutes, 24/7, in 50+ languages. Key capabilities: - **Dual-Mode AI**: Copilot mode (validate before sending) and Autopilot mode (fully autonomous) - **Voice Call Handling**: Dedicated phone number with AI transcription and live response - **Listing Optimization**: AI-generated titles, descriptions, and photo captions - **Review Management**: Automated personalized responses to guest reviews - **Channel Manager Sync**: Real-time integration with Beds24, Smily, Smoobu, SuperHote - **Unified Inbox**: Centralized messaging across all booking platforms Founded in 2024 by Audrey Marionneau (LCD operations expert) and Anthony Dantard (software engineer, former R&D director), Mr Sherlock is headquartered in Cars, France. The company mascot is a Beagle named Sherlock, reflecting the brand's values of curiosity, reliability, and precision. Hosted on Linode (Amsterdam), fully GDPR-compliant.
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