Oaky
Hotel guest communication and upselling platform with automated offers for room upgrades, amenities, and experiences.
Pricing on request
Visit websiteAbout Oaky
Oaky is a leading guest communication and upselling platform for hotels and vacation rentals. The platform enables properties to engage guests throughout their stay journey with personalized messaging, automated upsell offers for room upgrades, late checkouts, amenities, and experiences. Oaky integrates with major PMS and CRM systems to deliver targeted offers based on guest preferences and booking data. Founded in 2014 and serving thousands of properties worldwide, Oaky helps hospitality businesses increase ancillary revenue, enhance guest satisfaction, and automate guest communications across the entire stay lifecycle.
Markets & coverage
Operating across 1 countries
Markets & coverage
(1)Supported languages
Property types
- HotelPrimary
Market segments
- LuxuryPrimary
Service Characteristics
Main features
- Multi-language support
- API access & webhooks
- GDPR-compliant data handling
Alternatives to Oaky
Compare similar Guest Communication solutions
AI-powered contact center software. Integrates with CRMs including Guesty, HubSpot, and Salesforce. Features power dialer, AI voice agents, SMS bots, and AI conversation analytics for intelligent communication workflows.
AI-powered guest communication platform for Airbnb and vacation rental hosts. Automates guest messaging, AI phone calls, AI upsells, and AI guidebooks across multiple channels including Airbnb, Vrbo, Booking.com, WhatsApp, SMS, and Email. Integrates with major PMS platforms such as Hostaway, Guesty, Streamline, OwnerRez, and others. Delivers 78% reduction in manual work and 5.4x return on AI upsells.
Cendra is an AI agent for guest messaging and operations in hospitality. It connects to property management systems, learns from past conversations, and handles guest inquiries across booking channels autonomously. The platform triages issues, coordinates vendors, and keeps guests updated throughout their stay. Cendra serves boutique hotels, vacation rentals, and luxury villa operators. Its human-in-the-loop model lets staff review AI responses before they are sent. Cendra was previously known as Botel.
No-code AI chatbot platform that enables businesses to build custom AI chatbots using RAG technology. Leverages advanced LLMs like GPT-5 and Claude to provide intelligent, context-aware conversations for guest communication and support automation.
Is this your company?
Claim this page to manage your profile, respond to reviews, and keep your information up to date.
Claim This PageFAQ
Frequently asked questions
- Oaky is a leading guest communication and upselling platform for hotels and vacation rentals. The platform enables properties to engage guests throughout their stay journey with personalized messaging, automated upsell offers for room upgrades, late checkouts, amenities, and experiences. Oaky integrates with major PMS and CRM systems to deliver targeted offers based on guest preferences and booking data. Founded in 2014 and serving thousands of properties worldwide, Oaky helps hospitality businesses increase ancillary revenue, enhance guest satisfaction, and automate guest communications across the entire stay lifecycle.
Explore more of SCALE Connect
Keep comparing tools and discover the right fit for your rental business.