SendSquared
Hospitality CRM and marketing platform purpose-built for vacation rental and hotel operators.
About SendSquared
Hospitality CRM and marketing platform purpose-built for vacation rental and hotel operators. Unifies SMS, email, WhatsApp, Airbnb messaging, voice (including AI voice agents), and web chat into one PMS-connected inbox. 4.9/5 rating with 98% would-recommend.
What sets this company apart
Hospitality CRM and marketing platform unifying SMS, email, WhatsApp, Airbnb messaging, voice AI agents, and web chat. Claims $2B+ in direct revenue driven. 4.9/5 rating with 97% retention.
Markets & Coverage
Operating across 25 countries
Markets & Coverage
(25)Supported Languages
Property Types
- HousePrimary
- Apartment
- Hotel
- Boutique Hotel
- Aparthotel / Serviced Apt
Market Segments
- LuxuryPrimary
- Beach & Coastal
- Mountain & Ski
- Urban
- Family
Service Characteristics
Main Features
- Multi-language support
- Mobile app / mobile-friendly
- API access & webhooks
- Custom reporting & dashboards
- Open integrations marketplace
Reviews
1 reviews from verified users
1
1 reviews
Would recommend
Showing 1 of 1 reviews
CEO, Vacation Rentals & Villas
Does not have the tech capability they claim
What do you like most? In theory it's a great idea and their sales skills make you believe they are passionate about customer service. The concepts they create could work- with better tech. What do you dislike or think could be improved? The integrity of the business and founders. If they are unable to deliver what they commit on they should refund the money taken, especially when a connection to the PMS is critical.
View originalAlternatives to SendSquared
Compare similar Guest Communication solutions
AI-powered contact center software. Integrates with CRMs including Guesty, HubSpot, and Salesforce. Features power dialer, AI voice agents, SMS bots, and AI conversation analytics for intelligent communication workflows.
AI-powered guest communication platform for Airbnb and vacation rental hosts. Automates guest messaging, AI phone calls, AI upsells, and AI guidebooks across multiple channels including Airbnb, Vrbo, Booking.com, WhatsApp, SMS, and Email. Integrates with major PMS platforms such as Hostaway, Guesty, Streamline, OwnerRez, and others. Delivers 78% reduction in manual work and 5.4x return on AI upsells.
Cendra is an AI agent for guest messaging and operations in hospitality. It connects to property management systems, learns from past conversations, and handles guest inquiries across booking channels autonomously. The platform triages issues, coordinates vendors, and keeps guests updated throughout their stay. Cendra serves boutique hotels, vacation rentals, and luxury villa operators. Its human-in-the-loop model lets staff review AI responses before they are sent. Cendra was previously known as Botel.
No-code AI chatbot platform that enables businesses to build custom AI chatbots using RAG technology. Leverages advanced LLMs like GPT-5 and Claude to provide intelligent, context-aware conversations for guest communication and support automation.
FAQ
Frequently Asked Questions
- Hospitality CRM and marketing platform purpose-built for vacation rental and hotel operators. Unifies SMS, email, WhatsApp, Airbnb messaging, voice (including AI voice agents), and web chat into one PMS-connected inbox. 4.9/5 rating with 98% would-recommend.
Explore more of SCALE Connect
Keep comparing tools and discover the right fit for your rental business.