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Roommatik

Hotel digitalization platform with self-service check-in kiosks and key dispensers for the hospitality industry.

4.5
2 reviews
Guest Registration & Screening
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About Roommatik

Leading hotel digitalization platform specializing in self-service check-in kiosks, online check-in, key dispensers, and energy management solutions. Founded in 2000 and based in Vigo, Spain. Roommatik's solutions integrate with major Property Management Systems (PMS) to automate reception operations, eliminate queues, and enable 24/7 unattended front desk. Serves hotels, resorts, hostels, serviced apartments, camping areas, and car rental companies. Trusted by major chains including Meliá Hotels International, Portaventura Hotels, Hesperia Hotels, Fergus Group, and Medplaya Hotels.

What sets this company apart

Over 20 years of pioneering hotel digitalization with comprehensive self-service solutions. Full integration with all major PMS platforms. Complete ecosystem: online pre-check-in, self-service kiosks (indoor/outdoor), automatic key dispensers, energy management (Roommatik ECO), digital signature management, towel dispensers, locker control, and QR Phone for instant video calls. Contact center service for fully staff-free reception operation. Serves both small independent hotels (cost-effective 24/7 front desk) and large international chains. Solutions also extend to car rental and access control sectors.

Markets & Coverage

Operating across 22 countries

Markets & Coverage

(22)
SpainPortugalFranceItalyGreeceCroatiaUnited KingdomGermanyAustriaSwitzerlandNetherlandsBelgiumIrelandCzech RepublicPolandHungaryRomaniaNorwaySwedenDenmarkFinlandIceland

Supported Languages

EnglishPrimary
SpanishPrimary
FrenchPrimary
Italian
Portuguese

Property Types

  • HousePrimary
  • Apartment
  • Hotel
  • Boutique Hotel
  • Aparthotel / Serviced Apt

Market Segments

  • LuxuryPrimary
  • Beach & Coastal
  • Urban
  • Family

Reviews

2 reviews from verified users

4.5

2 reviews

100%

Would recommend

Showing 2 of 2 reviews

R

Resort Operations Manager

May 2026
HotelTechReport
4

Great self-service kiosk with multiple form factors

Roommatik's kiosks work very well for our resort. The different form factors (countertop, standalone, outdoor totem) gave us flexibility in deployment. The key dispensers and energy management features are valuable additions. Support for 15 languages is excellent for our international guests. Slight learning curve for staff but overall a great solution.

H

Hotel Director Vilademuls

May 2026
HotelTechReport
5

Game-changing check-in kiosk system

Very happy with the Roommatik check-in kiosk! It has eliminated queues at reception and allows us to offer 24/7 check-in without additional staff costs. The online pre-check-in feature is excellent and guests love the self-service experience. Integration with our PMS was straightforward. Highly recommended for any hotel looking to digitize.

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FAQ

Frequently Asked Questions

  • Leading hotel digitalization platform specializing in self-service check-in kiosks, online check-in, key dispensers, and energy management solutions. Founded in 2000 and based in Vigo, Spain. Roommatik's solutions integrate with major Property Management Systems (PMS) to automate reception operations, eliminate queues, and enable 24/7 unattended front desk. Serves hotels, resorts, hostels, serviced apartments, camping areas, and car rental companies. Trusted by major chains including Meliá Hotels International, Portaventura Hotels, Hesperia Hotels, Fergus Group, and Medplaya Hotels.

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