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Faye

Faye is a digital travel-insurance provider offering app-driven coverage and claims for leisure travelers.

5
25 reviews
Insurance
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About Faye

Faye is a digital travel-insurance provider that offers modern, app-driven coverage and claims for leisure travelers. The platform covers trip cancellation, interruption, medical expenses, baggage issues, and travel delays, with a strong emphasis on fast digital claims and proactive assistance during trips. Faye operates via a mobile app and web experience where travelers can manage policies, chat with support, and receive reimbursements, often through digital wallets. Its goal is to make insurance more transparent and user-friendly, especially for frequent flyers and vacationers booking online.

What sets this company apart

Person-first travel insurance and assistance offering — 100% digital platform with a mobile app featuring real-time flight alerts, Faye Wallet for instant reimbursements (some within an hour), 24/7 support anywhere in the world, access to 20K+ telemedicine doctors in 21 languages, and proactive trip assistance beyond just claims reimbursement.

Markets & Coverage

Operating across 1 countries

Markets & Coverage

(1)
United States

Supported Languages

EnglishPrimary

Service Characteristics

Main Features

  • Mobile app / mobile-friendly
  • Automated notifications & alerts
  • Claims management portal
  • Travel insurance for guests
  • 24/7 staffed & automated options

Integrations & Partnerships

1 integrations and partnerships across 1 categories

OTA & Listing Sites

1

Pricing Plans

Pricing information based on publicly available data. Contact vendor for exact quotes.

Domestic Trip

Starting at $4.64/day for 14 days
  • Trip cancellation
  • Trip interruption
  • Trip delay
  • Emergency medical
  • Baggage loss/delay
  • Lost passport
  • COVID-19 coverage
  • 24/7 support
  • Faye Wallet
Get Started

International Trip

Starting at $5.16/day for 14 days
  • Trip cancellation
  • Trip interruption
  • Trip delay
  • Emergency medical evacuation
  • 20K+ telemedicine doctors
  • Baggage loss/delay
  • Lost passport
  • COVID-19 coverage
  • 24/7 support
  • Faye Wallet
Get Started

Cruise Trip

Starting at $4.64/day for 14 days
  • Trip cancellation
  • Trip interruption
  • Trip delay
  • Emergency medical
  • Baggage loss/delay
  • Lost passport
  • COVID-19 coverage
  • 24/7 support
  • Faye Wallet
Get Started

Reviews

25 reviews from verified users

5

25 reviews

100%

Would recommend

Showing 6 of 25 reviews

M

Montanagirl

May 2026
Trustpilot
5

Everything went as planned but it was reassuring to know that we had insurance if anything went wrong.

View original
S

ST

May 2026
Trustpilot
5

Faye was there when I needed assistance

Faye was available and responsive when I needed assistance with a script that I desperately needed. They put me in touch with the right people who assisted me with finding an MD. I didn't have to make extra calls to make a claim for the appointment, it was all done without me. Thank you Faye!

View original
A

Anne Davis

May 2026
Trustpilot
5

Heather Bolen planned my trip with tender care

Heather Bolen planned my trip with tender care. Every detail was considered and the entire came off flawlessly.

View original
M

Mary King

May 2026
Trustpilot
5

I'd run out of a prescription medication I couldn't do without and Faye connected me with a doctor in Madrid who got me a prescription from a pharmacy near my hotel. The process couldn't have gone more smoothly. Thank you Faye!

View original
C

Customer

May 2026
Trustpilot
5

On a trip with this many pieces it makes me feel more confident that I'll have assistance if something goes wrong.

View original
K

Khin Khin Aye

May 2026
Trustpilot
5

Felt safe, knew our flight schedule on time.

View original

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FAQ

Frequently Asked Questions

  • Faye is a digital travel-insurance provider that offers modern, app-driven coverage and claims for leisure travelers. The platform covers trip cancellation, interruption, medical expenses, baggage issues, and travel delays, with a strong emphasis on fast digital claims and proactive assistance during trips. Faye operates via a mobile app and web experience where travelers can manage policies, chat with support, and receive reimbursements, often through digital wallets. Its goal is to make insurance more transparent and user-friendly, especially for frequent flyers and vacationers booking online.

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