
Faye
Faye is a digital travel-insurance provider offering app-driven coverage and claims for leisure travelers.
About Faye
Faye is a digital travel-insurance provider that offers modern, app-driven coverage and claims for leisure travelers. The platform covers trip cancellation, interruption, medical expenses, baggage issues, and travel delays, with a strong emphasis on fast digital claims and proactive assistance during trips. Faye operates via a mobile app and web experience where travelers can manage policies, chat with support, and receive reimbursements, often through digital wallets. Its goal is to make insurance more transparent and user-friendly, especially for frequent flyers and vacationers booking online.
What sets this company apart
Person-first travel insurance and assistance offering — 100% digital platform with a mobile app featuring real-time flight alerts, Faye Wallet for instant reimbursements (some within an hour), 24/7 support anywhere in the world, access to 20K+ telemedicine doctors in 21 languages, and proactive trip assistance beyond just claims reimbursement.
Markets & Coverage
Operating across 1 countries
Markets & Coverage
(1)Supported Languages
Service Characteristics
Main Features
- Mobile app / mobile-friendly
- Automated notifications & alerts
- Claims management portal
- Travel insurance for guests
- 24/7 staffed & automated options
Integrations & Partnerships
1 integrations and partnerships across 1 categories
OTA & Listing Sites
1Pricing Plans
Pricing information based on publicly available data. Contact vendor for exact quotes.
Domestic Trip
- Trip cancellation
- Trip interruption
- Trip delay
- Emergency medical
- Baggage loss/delay
- Lost passport
- COVID-19 coverage
- 24/7 support
- Faye Wallet
International Trip
- Trip cancellation
- Trip interruption
- Trip delay
- Emergency medical evacuation
- 20K+ telemedicine doctors
- Baggage loss/delay
- Lost passport
- COVID-19 coverage
- 24/7 support
- Faye Wallet
Cruise Trip
- Trip cancellation
- Trip interruption
- Trip delay
- Emergency medical
- Baggage loss/delay
- Lost passport
- COVID-19 coverage
- 24/7 support
- Faye Wallet
Reviews
25 reviews from verified users
5
25 reviews
Would recommend
Showing 6 of 25 reviews
Montanagirl
Everything went as planned but it was reassuring to know that we had insurance if anything went wrong.
View originalST
Faye was there when I needed assistance
Faye was available and responsive when I needed assistance with a script that I desperately needed. They put me in touch with the right people who assisted me with finding an MD. I didn't have to make extra calls to make a claim for the appointment, it was all done without me. Thank you Faye!
View originalAnne Davis
Heather Bolen planned my trip with tender care
Heather Bolen planned my trip with tender care. Every detail was considered and the entire came off flawlessly.
View originalMary King
I'd run out of a prescription medication I couldn't do without and Faye connected me with a doctor in Madrid who got me a prescription from a pharmacy near my hotel. The process couldn't have gone more smoothly. Thank you Faye!
View originalCustomer
On a trip with this many pieces it makes me feel more confident that I'll have assistance if something goes wrong.
View originalKhin Khin Aye
Felt safe, knew our flight schedule on time.
View originalAlternatives to Faye
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FAQ
Frequently Asked Questions
- Faye is a digital travel-insurance provider that offers modern, app-driven coverage and claims for leisure travelers. The platform covers trip cancellation, interruption, medical expenses, baggage issues, and travel delays, with a strong emphasis on fast digital claims and proactive assistance during trips. Faye operates via a mobile app and web experience where travelers can manage policies, chat with support, and receive reimbursements, often through digital wallets. Its goal is to make insurance more transparent and user-friendly, especially for frequent flyers and vacationers booking online.
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