
Incompass
Insurance brokerage for guesthouses and B&Bs covering guest liability and property damage.
About Incompass
Incompass Insurance is a specialized insurance brokerage in South Africa that provides tailored coverage for the guesthouse and B&B industry. They offer comprehensive products including guest liability, property damage, and loss of revenue insurance. Their expertise in the local hospitality market ensures that property owners have specific protection against the unique risks associated with running short-term accommodations in South Africa.
What sets this company apart
Specialised hospitality insurance brokerage for guest houses, B&Bs, and short-term rentals in South Africa since 2004. Unlike general insurance brokers, they offer tailored coverage for the hospitality industry including guest liability, property damage, and loss of revenue.
Markets & Coverage
Operating across 1 countries
Markets & Coverage
(1)Supported Languages
Property Types
- HousePrimary
- B&B / Guest House
Service Characteristics
Main Features
- Dedicated account manager
- Regulatory compliance guidance
- STR-specific property insurance
- Guest liability coverage
- Claims management portal
Reviews
11 reviews from verified users
5
11 reviews
Would recommend
Showing 6 of 11 reviews
Annamarie James
I've been a client of Incompass for almost a decade and I cannot sing their praises enough. I have never waited longer than a few hours for a considered and informed answer to any question posed. The consultants, in particular Jemimah … (truncated - "More" link could not be expanded programmatically)
View originalIngrid Hutty
We submitted a claim for a damaged Geyser to Incompass Insurance Consultants with quotes and photographs but could not wait for approval before getting to replacing it to prevent further damage. Without the usual long process of delay … (truncated - "More" link could not be expanded programmatically)
View originalGary Lang
Incompass Insurance made the world of insurance a positive and easy experience for me. I have had the pleasure of working with Cindy and Trudy for my homeowner's and now car insurance options. Quick in response time, accessible to answer … (truncated - "More" link could not be expanded programmatically)
View originalJoseph Sanderson
Don't waste your time with this company. A request for information took over a week for someone to respond followed by pages of questions copied pasted on to an email, half of which did not make sense or were not relevant. When asked for a … (truncated - "More" link could not be expanded programmatically)
View originalPhilip Du Toit
The way insurance company's are rated normally boils down to how the staff members attend to the client base. Trudy Venter is certainly the bright star for Incompass, Bryte and their underwriters concerned. She makes the difference and … (truncated - "More" link could not be expanded programmatically)
View originalJan H Nieder-Heitmann
Trudy Venter's service is superb. Friendly, prompt and effective.
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FAQ
Frequently Asked Questions
- Incompass Insurance is a specialized insurance brokerage in South Africa that provides tailored coverage for the guesthouse and B&B industry. They offer comprehensive products including guest liability, property damage, and loss of revenue insurance. Their expertise in the local hospitality market ensures that property owners have specific protection against the unique risks associated with running short-term accommodations in South Africa.
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