
SweepSouth
Home services platform offering cleaning with specialized Airbnb turnover services.
Informazioni su SweepSouth
South Africa's leading home cleaning platform connecting homeowners and property managers with vetted, professional cleaners. Offers dedicated Airbnb and holiday home cleaning services with easy scheduling, secure payments, and quality guarantees.
Cosa distingue questa azienda?
South Africa's leading cleaning platform with dedicated Airbnb cleaning service. Workers have 2+ years of experience and background checks. Insurance-backed for peace of mind.
Mercati supportati
Operativa in 1 paesi
Mercati supportati
(1)Lingue supportate
Tipi di portfolio
- CasaPrimario
- Appartamento
Segmenti di mercato
- UrbanoPrimario
- Familiare
Caratteristiche del prodotto
Principali funzionalità
- Mobile app / mobile-friendly
Recensioni
23 recensioni da utenti verificati
3.74
23 recensioni
Consiglierebbero
Visualizzazione di 6 su 23 recensioni
Marius Senekal
13,5% price hike introduced after…
13,5% price hike introduced after sending confirmation that their increase was only 6%. I tried contacting support via email, whatsapp and telephonically, with no success. Pathetic support. Cancelling service
Vedi originaleFlorenza van der Merwe
I heard of SweepSouth through a friend when in a tight spot and to be transparent, hesitantly accessed the link she sent me. What a pleasant surprise finding the dynamic and vibrant experience reading through everything. I appreciated the… (truncated)
Vedi originaleAnusha Balbathur
I am very impressed with Sweep South indoor services, the helpers are professional and friendly. If you are not satisfied, Sweep south addresses the issue and reassures the client. Thank you for always putting the customer first.
Vedi originaleLisa Mynx
The most incredible service ever to be gifted to us moms who live busy lives!!! Absolutely blessed with SWEEPSOUTH!!!
Vedi originaleLeoné Woest
Damage Caused During Outdoor Service – No Assistance from SweepSouth
I have used SweepSouth's indoor cleaning services many times in the past, and one of the reasons I felt comfortable booking through them was because they advertise insurance cover for damage to property caused during a booking. Because of this, I trusted the platform and assumed the same level of protection would apply across their services. Today I used SweepSouth's outdoor services for the first time and booked a gardener to cut my grass. During the job, the gardener unfortunately shattered my glass sliding door while mowing the lawn. When I contacted SweepSouth to report the damage, I was surprised to learn that they refused to assist with the cost, stating that their insurance cover only applies to indoor cleaning services and not outdoor services. This limitation was not disclosed or clearly communicated during the booking process, which is extremely misleading. As a customer who has used their platform multiple times, I reasonably expected the same protections to apply across their services. Accidents happen and I understand that, but the lack of transparency and refusal to assist after damage occurred is very disappointing. If SweepSouth offers different levels of protection depending on the service, this should be clearly communicated upfront so customers can make an informed decision before booking. Based on this experience, I would caution others to carefully check what is actually covered before using SweepSouth's outdoor services, as the protections many customers assume are in place may not apply.
Vedi originaleTeboho Abe Radebe
I had a sweepstar named Primrose yesterday, a very good soul and a hard smart worker. She worked and cleaned very well, 5 star for her.
Vedi originaleAlternative a SweepSouth
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FAQ
Domande Frequenti
- South Africa's leading home cleaning platform connecting homeowners and property managers with vetted, professional cleaners. Offers dedicated Airbnb and holiday home cleaning services with easy scheduling, secure payments, and quality guarantees.
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