Userguest
Direct booking and guest engagement platform helping hotels increase direct revenue and reduce OTA dependency.
Informazioni su Userguest
Userguest is a direct booking and guest engagement platform for hotels. It helps hotels increase direct bookings through AI-powered personalization, smart offers, and upsells delivered before, during, and after the guest's stay. The platform is designed to reduce OTA dependency and maximize direct revenue with features like pre-arrival marketing, in-stay upsells, and post-stay follow-ups.
Cosa distingue questa azienda?
Full-funnel direct booking approach from pre-arrival to post-stay; 30% more direct bookings reported; 20:1 ROAS for hotel clients; AI-powered personalization for offers and upsells.
Mercati supportati
Operativa in 6 paesi
Mercati supportati
(6)Lingue supportate
Tipi di portfolio
- HotelPrimario
- Hotel Boutique
- Aparthotel / Apt Servito
Segmenti di mercato
- LussoPrimario
- Urbano
- Aziendale e Soggiorno Prolungato
Caratteristiche del prodotto
Principali funzionalità
- Multi-language support
- Mobile app / mobile-friendly
- API access & webhooks
- Multi-currency support
- PMS integration
- Custom reporting & dashboards
- Role-based user access
- Open integrations marketplace
- Direct booking website
- Automated guest messaging
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- Userguest is a direct booking and guest engagement platform for hotels. It helps hotels increase direct bookings through AI-powered personalization, smart offers, and upsells delivered before, during, and after the guest's stay. The platform is designed to reduce OTA dependency and maximize direct revenue with features like pre-arrival marketing, in-stay upsells, and post-stay follow-ups.
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