LuggageHero
Luggage storage network using certified local shops and hotels, with hourly billing and per-bag insurance coverage.
About LuggageHero
LuggageHero is a tech-driven luggage storage service that utilizes certified local shops, cafes, and hotels to provide short-term bag storage. They offer a unique hourly or daily rate structure, including insurance coverage for every bag. The service is highly popular with Airbnb guests, offering a mobile app for instant booking and timer-based billing to ensure travelers only pay for the time they use.
What sets this company apart
LuggageHero differentiates by offering flexible hourly/daily rates with insurance coverage through Lloyd's of London, a network of 6,000+ vetted local businesses (shops, cafes, hotels) across 240+ cities in 56 countries, and a mobile app for instant booking and timer-based billing. Launched HotelsHero in 2024 for hotel guest solutions.
Markets & Coverage
Operating across 25 countries
Markets & Coverage
(25)Supported Languages
Market Segments
- Budget-FriendlyPrimary
- Urban
Pricing Plans
Pricing information based on publicly available data. Contact vendor for exact quotes.
Hourly Rate
- Pay only for hours used
- Timer-based billing
- Flexible pickup time
Reviews
149 reviews from verified users
4.17
149 reviews
Would recommend
Showing 6 of 149 reviews
Vladan Gajic
It was actually quite difficult finding…
It was actually quite difficult finding the location. Otherwise, friendly staff and good service. And the price is big, for 3h I pay 14euros. Its to much.
View originalGordon Smith
Beware undisclosed excess charges!
If you sign up to use their service at an hourly rate, store your bags for a couple of hours, pick up your luggage, and fail to go on the app to stop the timer on the hourly charges, they will keep charging you all day long! A two-hour charge turns into a 12-hour charge. Their agent, of course, does not tell you about this when you pick up your bags. You only find out about it many hours later when they send you a message --after the storage location has closed and they have charged you as much as they possibly can. This is an absurd and dishonest system.
View originalPablo Benitez
Its a great option to find any time
Its a great option to find any time, any day a place near to downtown to leave the baggages. Its easy to use, easy to make a reservation.
View originalMldf Tobb
To expensive
To expensive, I paid $39 for 4 days.
View originalAshwin Kumar
Stored my bags at cafe A next to Vienna…
Stored my bags at cafe A next to Vienna central station and left it there all day. It was a safe location and area and got my bags back at the end of the day!
View originalandrew
I have used LH multople times
I have used LH multople times. I used them this New Year's in Vienna and the business owner was very helpful and made everything easy when we found every locker at Vienna Railway Station was out of order due to a technical issue. I will always use LH from now on.
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FAQ
Frequently Asked Questions
- LuggageHero is a tech-driven luggage storage service that utilizes certified local shops, cafes, and hotels to provide short-term bag storage. They offer a unique hourly or daily rate structure, including insurance coverage for every bag. The service is highly popular with Airbnb guests, offering a mobile app for instant booking and timer-based billing to ensure travelers only pay for the time they use.
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