Pet Screening
Pet policy management platform helping property managers screen pets and verify assistance animals for rentals.
About Pet Screening
PetScreening is a first-of-its-kind digital platform that helps property managers and short-term rental hosts manage guest pets and assistance animals. The service provides a standardized “Fido Score” based on a pet’s health, behavior, and vaccination records. It helps hosts mitigate risk and potential damage by vetting pets and verifying documentation for service and emotional support animals, ensuring compliance with fair housing laws.
Markets & Coverage
Operating across 3 countries
Markets & Coverage
(3)Supported Languages
Property Types
- HousePrimary
Market Segments
- Pet-FriendlyPrimary
Service Characteristics
Main Features
- PMS integration
- Free trial / freemium tier
- Dedicated onboarding support
Integrations & Partnerships
6 integrations and partnerships across 2 categories
Property Management Systems
5
OTA & Listing Sites
1
Reviews
220 reviews from verified users
3.58
220 reviews
Would recommend
Showing 6 of 220 reviews
Dusty
Answers…
Answered all my questions - very patiently. Very helpful
Kortney M.
Great Product for Compliance
The training and support provided is amazing!
Pros: The support provided by OurPet Policy team, compliance and convenience
Cons: None that I can think of. A more comprehensive program than the competitors.
Reasons for choosing OurPetPolicy: PetScreening was not available above. The product was on select communities and felt OurPet Policy was a more comprehensive product
(Verified reviewer, Real Estate, 501-1000 employees, Used weekly for less than 12 months, Reviewed December 2024)
Karen D.
Amazing team!
Pros: [sensitive content hidden] and her team are great to work with. They make sure to provide us excellent service at all times.
Cons: None at all.
(Verified reviewer, Real Estate, 2-10 employees, Used daily for less than 2 years, Reviewed September 2024)
Jay Brown
Pet Screening Services Dispute
UPDATE 03/17/2026- Pet Screening Services has finally responded and supposedly issued a full refund. They have also deactivated our pets accounts as we originally requested. It was none the less an unfortunate and frustrating experience. SEE ORIGINAL COMPLAINT BELOW. Pet Screening Services reached out to us after we applied for a lease with Montage Southside Apartments in Ft. Worth, Texas, under the premise that it was REQUIRED by our apartments. We did the same as many- filled out the laborous forms on our 2 dogs (even though we had done the same on the lease application) then paid the $60 fee. I began to think, “this ain’t right”, so I reached out to the apartment manager and was informed that Pet Screening Services was NOT in fact required after all. I in turn went back to them within 72 hours and requested a refund. They have ducked and dodged me with BS, even telling me they called our apartments and that management confirmed the service was required. BUT, they were admittedly calling the WRONG APARTMENTS! I can’t even get them to confirm they have “deactivated” the account, leaving me to worry about having to deal with this all over again next year! BUYER BEWARE! DO NOT SIGN UP WITH THESE THIEVES!!
jason
Great customer support and…
Great customer support and communication. Becky was instrumental.
Jennifer
Alex and Ashley Were Great
Alex and Ashely have been great! They’re both very quick with responses and providing additional information and support. I appreciate both the help they’ve given me while trying to get through the apartment approval process.
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FAQ
Frequently Asked Questions
- Property managers sign up for free and invite residents or guests to create pet profiles. PetScreening reviews vaccination records, behavior history, and documentation to produce a Fido Score. Assistance animal accommodation requests are reviewed per HUD/FHAct guidelines.
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