GlampingHub

unauthorized live listing - I am a new host, I had a draft in the system and pressed the ‘review my listing’ button which got be POSTED without my permission! NO way for folks to book, price was wrong, bed sizes wrong, pictures wrong. I mean it was my DRAFT, we were live for 12 days before I realized. They did bring down the listing however they did remind me that it was all my fault of course. WHY would any booking agency want to post a listing that’s not ready for listing? Cold response to my concerns, I will not use them. It was so embarrassing!!

I list my property there and I get about 1 guest per year. They are a bit of an odd site, in that they create their own written description of my property, but I do speak with or email them for changes I’d like and they do respond. Email seems best. They also don’t collect enough of a security deposit as I’d like, so I have to have the guest send me the difference. They are notified of this need in advance. When someone wants to stay, I get the request from Glamping Hub via email and then need to approve, change or deny it. I can message the potential guest with questions if needed. The system works, and I get good guests from them.

Big shoutout to Emily on the Glamping Hub Customer Success and Support team. While the hub’s website and processes are a bit suspect, Emily was very helpful in fixing a gift card issue I had. Basically she escalated my issue for me, and was able to get it fixed for me quickly. I see many of the negative reviews on this site, but for me, the customer support I received was top notch. Thanks Emily!

This site is a SCAM. I found a Red River, NM house on glamping.com that was MUCH cheaper than it should have been, which was the first red flag. While continuing my search for a vacation rental on other websites, I came across the SAME house on VRBO. When I contacted the owners, they said they ONLY list their house on VRBO. They had no idea their house was even listed for rental on glamping.com and that it must be a total SCAM. So glad I didn’t rent through glamping.com. Do yourself a favor and stick with reputable sites like VRBO or Airbnb.

I used booking to make my stay and a glampinghub vacation home. The cancelled within 2 hours. I am not receiving my money back from either site. And glampinghub is not responding to any messages or calls from myself or booking. A nightmare experience. This site needs to be taken down and turned in for stealing money from people.

This is my second review in over 20 years. I feel very compelled to write a review to warn others about this company. Their website shows sink and under the description, well, there were now. Just a tent sitting on the ground. Their website says there should be bathrooms shared by Two tents. When we arrived at the registration office, the lady told me the dinky looking sheds like the size of portable toilets are the only"bathrooms " in the entire camp site shared between 50+ tents. By the way, the check in office was a beat up trailer. It was 82 outside but inside the tent felt like 95 degree. There were dirt all over inside the tent, even on the beds. PEOPLE, THIS IS NO GLAMBING BY ANY MEASURES!! Kids didn’t want to stay there and so we left thinking I can call them on our way to flagstaff. Well, bad decision, you can’t find anyone to talk to. I have called all the numbers listed on their website and left over 5 voicemails and several text messages. They go by two names, wander camp and glambing hub. Only a lady from wander camp called me back and told me there’s nothing she can do for us. She kept telling me it’s a different platform whatever that means. So beware of these people!!!