Under The Doormat
Short-term rental platform offering handpicked homes with hotel-quality service in major cities.
About Under The Doormat
UnderTheDoormat is a luxury short-term rental platform offering handpicked homes across London and other major cities. Each property combines the comforts of home with hotel-quality service, including ethically sourced welcome gifts and meticulous cleaning. Guests enjoy personalized local experiences while homeowners benefit from full-service property management. UnderTheDoormat leads the industry in standards, recognized with awards for service and luxury accommodation.
What sets this company apart
Hotel-quality service in real homes with personal check-in, concierge, and ethically sourced welcome packs. Fully managed homeowner service across 40+ partner platforms with guaranteed nightly rates. First STAA-accredited company in the sector. Multi-brand group (Veeve, Hospiria, TrustedStays) covering the entire STR value chain.
Markets & Coverage
Operating across 3 countries
Markets & Coverage
(3)Supported Languages
Property Types
- HousePrimary
- Apartment
Market Segments
- LuxuryPrimary
- Urban
- Family
Service Characteristics
Main Features
Integrations & Partnerships
2 integrations and partnerships across 1 categories
OTA & Listing Sites
2
Reviews
49 reviews from verified users
2.69
49 reviews
Would recommend
Showing 6 of 49 reviews
Chris
It's like five star Airbnb with the service of a Hotel.
It was simply terrific from beginning to end.
Suzie Yunusa
Best apartment ever
Great location, homely apartment, prompt response to complaints and enquiries
Edoardo Castelli
Terrible experience in 18*C serviced apartment
Unfortunately, selling process is very smooth. However customer experience is the total opposite. Among the most notable issues we have: 1. House is 18C degree inside while outide is 13C. 2. The shower is cold, after asking for a fix. Nothing happened and been told it will work the day after. But no luck. 3. Advertised a garden that is not there/ is shared / accessible only by the road. 4. Half of the fortunitures are sealed and locked. Totally recommend to avoid.
Jorge Deusa
Mice in the kitchen — absolute disgrace
“Here’s a picture of one of the mice we found in the kitchen — the same place where we had to cook and eat. The way this company handled everything was an absolute disgrace. They should not be allowed to rent out properties anymore. They completely ruined our long-awaited vacation, a total disappointment and embarrassment.”
martino tomassetti
The worst experience of my life with a host
“The worst experience of my life with a host: Let me start by saying that I am a professional host, so I know how Booking’s listings and policies work, and I check everything carefully before booking. …” (truncated — click “Read more” to view full text)
nnenna itanyi
Terrible terrible terrible
Terrible terrible terrible. We rented their apartment in Fulham and got there to find out the heating and hot water weren’t working in winter. They Continued to delay until we left two days after. please do not book this place. They are a scam.
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FAQ
Frequently Asked Questions
- UnderTheDoormat is a luxury short-term rental platform offering handpicked homes across London and other major cities. Each property combines the comforts of home with hotel-quality service, including ethically sourced welcome gifts and meticulous cleaning. Guests enjoy personalized local experiences while homeowners benefit from full-service property management. UnderTheDoormat leads the industry in standards, recognized with awards for service and luxury accommodation.
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