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Chargeback Gurus

AI-orchestrated chargeback management platform helping merchants prevent and recover disputed revenue.

5
10 reviews
Payment Platforms
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About Chargeback Gurus

AI-orchestrated chargeback management. Founded 2004, HQ in Plano, TX. $66.6M revenue. AI-driven prevention, representment, and recovery. ISO 27001:2022 certified.

What sets this company apart

AI-orchestrated chargeback management since 2004. $66.6M revenue. AI-driven prevention, representment, and recovery. ISO 27001:2022 certified. HQ in Plano, TX.

Markets & Coverage

Operating across 1 countries

Markets & Coverage

(1)
United States

Supported Languages

EnglishPrimary

Property Types

  • HousePrimary
  • Apartment
  • Villa
  • Condo
  • Aparthotel / Serviced Apt

Market Segments

  • LuxuryPrimary
  • Urban
  • Family
  • Corporate & Extended Stay

Service Characteristics

Main Features

  • Mobile app / mobile-friendly
  • API access & webhooks
  • Custom reporting & dashboards
  • Open integrations marketplace

Reviews

10 reviews from verified users

5

10 reviews

100%

Would recommend

Showing 6 of 10 reviews

J

Joe Wise

May 2026
Google
5

Chargeback Gurus is a great partner for mitigating and recovering some of the more complicated costs, related to payment processing. They know the ins-and-outs of card chargebacks better than anyone, and are an incredibly valuable resource for reducing this area of risk.

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D

Danielle Evans

May 2026
Google
5

STAY AWAY FROM THIS COMPANY! NOT GOOD AND PLENTY OF MUCH BETTER CHARGEBACK PREVENTION COMPANIES THAN THIS ONE!!!!! BUYER BEWARE!!!

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K

Kirsten Burroughs

May 2026
Google
5

Marty is so helpful and knowledgeable! My colleagues and I came to him with a problem that was outside of Chargeback Gurus' services, but he went out of his way to not only direct us to the right people, but also to make the initial introduction and assist with getting us started. [Full text truncated on Google Maps — click "More" to expand]

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S

Straight Marketing LLC

May 2026
Google
5

We were with a different chargeback company for years before we decided to switch to Chargeback Gurus. Since we've come onboard about a year ago, our win rates have skyrocketed and the communication has exceeded our expectations. [Full text truncated on Google Maps — click "More" to expand]

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F

First Premier Tech

May 2026
Google
5

STAY AWAY FROM THIS COMPANY! TRYING TO CHARGE A EARLY TERMINATION FEE OF 6 FIGURES!!! DONT USE THIS COMPANY FOR YOUR ALERTS.

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S

Support WorkSimpli

May 2026
Google
5

We are really happy working with Chargeback Gurus. They provide invaluable merchant services, as well as dashboards and reporting that keep us informed and on track to our goals. Saagar is very helpful, attentive and responds quickly. We are happy with the professional services provided by Chargeback Guru. - WorkSimpli Software

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FAQ

Frequently Asked Questions

  • AI-orchestrated chargeback management. Founded 2004, HQ in Plano, TX. $66.6M revenue. AI-driven prevention, representment, and recovery. ISO 27001:2022 certified.

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