Level
Level Home designs "invisible" smart locks that prioritize aesthetics and craftsmanship.
About Level
Level Home designs “invisible” smart locks that prioritize aesthetics and craftsmanship. Their flagship products, the Level Lock and Level Touch, are designed to fit inside the door itself, allowing homeowners and hosts to maintain their existing hardware while adding modern smart features like mobile app access and auto-locking. This makes them a popular choice for high-end short-term rentals where design and curb appeal are paramount.
What sets this company apart
Level's "invisible" smart lock technology hides entirely inside the door, preserving original hardware aesthetics while adding smart features. With 10 electro-mechanical patents and BHMA AAA certification tested to 500,000 operations, Level delivers the highest standard of durability in the invisible lock category.
Markets & Coverage
Operating across 1 countries
Markets & Coverage
(1)Supported Languages
Property Types
- HousePrimary
- Apartment
- Villa
- Condo
- Cabin
- Cottage
- B&B / Guest House
- Aparthotel / Serviced Apt
Market Segments
- LuxuryPrimary
- Urban
- Corporate & Extended Stay
Service Characteristics
Main Features
- Multi-language support
- Mobile app / mobile-friendly
- API access & webhooks
Pricing Plans
Pricing information based on publicly available data. Contact the service provider for exact quotes.
Level Lock Pro
- Apple home keys
- Door status detection
- Invisible design
- BHMA AAA rated
- Up to 1 year battery life
Level Lock
- Smallest invisible smart lock
- Works with existing keys
- Mobile app access
- BHMA AAA rated
- Up to 1 year battery life
Level Bolt
- Retrofit existing lock
- Keeps existing hardware
- Smart capabilities added
- Up to 1 year battery life
Reviews
9 reviews from verified users
1.56
9 reviews
Would recommend
Showing 6 of 9 reviews
M B
These have to be some of the lowest quality smart devices on the market. Like no QC. I have bought one bolt and three touch models and all three touches broke in the first few hours of operation. Not even installation, but broken in the box or within minutes of use. Complete garbage product. Avoid at all costs.
David Chinnery
It is truly a right of passage to get anyone to help with anything. They must have a plan to try and get you to give up. It’s a game of emails, photos, calls, appointments to fix the simplest item. They do not care.
Laurie
The level products are pretty good, but their customer support is abysmal. I have a couple of their locks and am trying to purchase additional ones on their web site, but have been going back and forth for several days with their support team trying to get help placing an order. They are completely unresponsive and unhelpful.
Aaron Carpenter
Was initially really excited and loved my level lock+ for over a year. Until recently I started having issues with random unlocking. Everything changed once I contacted customer service for warranty. All the other reviews are absolutely right about how terrible the support is. They make you jump through endless hoops and don’t stand behind their product.
Todd Lagerberg
Level Co makes some of the best Smart Locks you can buy, simple to install and you don’t even notice it is there.
Andres Uribe
Level Bolt failed after two years - opens only partially. Got locked out for hours without physical key. Very few opening options (app and key only). Online support deficient; phone support said ‘clean it’ with no specific instructions. Switched to reliable brand. Major disappointment from expected quality brand.
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FAQ
Frequently Asked Questions
- Level Home designs "invisible" smart locks that prioritize aesthetics and craftsmanship. Their flagship products, the Level Lock and Level Touch, are designed to fit inside the door itself, allowing homeowners and hosts to maintain their existing hardware while adding modern smart features like mobile app access and auto-locking. This makes them a popular choice for high-end short-term rentals where design and curb appeal are paramount.
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