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Lockly

Smart locks with patented PIN-shuffling keypad, fingerprint sensors, and facial recognition for rental properties.

5
8 reviews
Smart Locks & Access Control
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About Lockly

Lockly is a prominent smart lock and security company known for its patented PIN Genie technology, which shuffles digit positions on the keypad to prevent code theft. They offer professional-grade smart locks with built-in cameras, fingerprint sensors, and facial recognition, enabling hosts to manage multiple properties, issue time-sensitive access codes, and monitor entry via a mobile app for enhanced security and guest convenience.

What sets this company apart

Patented PIN Genie peek-proof keypad technology; first-to-market with fingerprint-enabled smart locks and video doorbell smart lock integration; vertically integrated in-house hardware and software development for rapid innovation.

Markets & Coverage

Operating across 1 countries

Markets & Coverage

(1)
United States

Supported Languages

EnglishPrimary

Property Types

  • HousePrimary
  • Apartment
  • Villa
  • Condo

Market Segments

  • LuxuryPrimary
  • Urban
  • Family
  • Corporate & Extended Stay

Service Characteristics

Main Features

  • Multi-language support
  • Mobile app / mobile-friendly
  • API access & webhooks
  • Role-based user access
  • Automated notifications & alerts

Reviews

8 reviews from verified users

5

8 reviews

100%

Would recommend

Showing 6 of 8 reviews

L

Linda Pearson

May 2026
Trustpilot
5

The customer service made our experience great. We had some connection issues but the support team was patient and helpful in getting everything resolved. The lock itself is fantastic with great features.

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C

Christopher Alexander

May 2026
Trustpilot
5

Excellent customer service from Lockly. They went above and beyond to help me with my setup. The product quality is outstanding and I couldn’t be happier with my purchase.

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J

Jaime Kay

May 2026
Trustpilot
5

Customer service was excellent and drove us to a solution. We had a unique installation challenge and the Lockly team worked with us until we found the perfect setup. Highly recommend both the product and the company.

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M

Misato

May 2026
Trustpilot
5

Lockly Support is Excellent. They responded quickly to my inquiry and helped me troubleshoot the issue step by step. The lock works perfectly now and I love the fingerprint feature.

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L

LADONNA BAILEY

May 2026
Trustpilot
5

I absolutely love my LOCKLY door lock!!! It was easy to install and the fingerprint scanner works perfectly every time. The PIN Genie feature gives me peace of mind knowing my code is secure. Best smart lock I’ve ever owned!

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A

Arn Urias

May 2026
Trustpilot
5

The service rep was truly exceptional. They took the time to understand my needs and walked me through the entire installation process. The lock itself is high quality and works flawlessly.

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FAQ

Frequently Asked Questions

  • Lockly is a prominent smart lock and security company known for its patented PIN Genie technology, which shuffles digit positions on the keypad to prevent code theft. They offer professional-grade smart locks with built-in cameras, fingerprint sensors, and facial recognition, enabling hosts to manage multiple properties, issue time-sensitive access codes, and monitor entry via a mobile app for enhanced security and guest convenience.

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