Nuki
VerifiedRetrofit smart locks that install on existing doors without drilling or wiring, controlled via smartphone.
About Nuki
Nuki is the European market leader for smart retrofit access solutions. Its flagship Smart Lock installs on existing doors without drilling or wiring, controlled via smartphone. Founded in 2014 by Martin and Jürgen Pansy, Nuki launched in 2016 via Kickstarter. Compatible with Apple HomeKit, Google Home, Amazon Alexa, and SmartThings with Matter & Thread support. Nuki serves 550,000+ users across 40+ countries with 1,500+ reseller partners and 150+ employees from 18 nationalities. Awards include Red Dot Design Award, CES Innovation Award, and AV-TEST Gold certification.
What sets this company apart
European market leader for smart retrofit access — no-drill/no-wire installation, Matter/Thread support, preferred Apple/Google partner, designed in Austria and manufactured in Europe.
Markets & Coverage
Operating across 22 countries
Markets & Coverage
(22)Supported Languages
Property Types
- HousePrimary
- Apartment
- Villa
- Condo
- B&B / Guest House
- Aparthotel / Serviced Apt
Service Characteristics
Main Features
- Mobile app / mobile-friendly
- Smart home platform integration
- PIN / app keyless entry
- Auto code generation on booking
- Remote lock & unlock
Pricing Plans
Pricing information based on publicly available data. Contact vendor for exact quotes.
Smart Hosting
- PMS integrations
- API access
- Automatic access management
- Priority support (3hr response)
- Extended warranty
- 30-day free trial
Reviews
36 reviews from verified users
4.89
36 reviews
Would recommend
Showing 6 of 36 reviews
Z. O
Excellent Customer Service and High-Quality Products!
I had a very pleasant experience with this company. The call center team was friendly, professional, and very attentive to my needs. I received quick responses and efficient support. In addition, the products are of very good quality and met my expectations. I highly recommend this company!
View originalАндрій Бортнянський
good and fast support
They provide a good service! i have problem with my nuki smart lock( it works perfectly 3 years and now is out of warranty!) they help me to check everything, we try to use beta firmware! it don't help but support was clearly understandable for me! thea answering wary fast! so i like this products and their services!
View originalVincent Haighton
The customer service is very responsive…
The customer service is very responsive and helpful in debugging the problem. And when the problem can not be solved the RMA process is very smooth
View originalEdger
Everything went well
Everything went well. Good service quick delivery.
View originalF.J.
Quick solution for a malfunctioning Pro…
Quick solution for a malfunctioning Pro lock, received a new one, installed, works perfectly again as I am used from Nuki locks.
View originalBrian Moulson
Managed to sort out my configuration…
Managed to sort out my configuration issue
View originalAlternatives to Nuki
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FAQ
Frequently Asked Questions
- Nuki is the European market leader for smart retrofit access solutions. Its flagship Smart Lock installs on existing doors without drilling or wiring, controlled via smartphone. Founded in 2014 by Martin and Jürgen Pansy, Nuki launched in 2016 via Kickstarter. Compatible with Apple HomeKit, Google Home, Amazon Alexa, and SmartThings with Matter & Thread support. Nuki serves 550,000+ users across 40+ countries with 1,500+ reseller partners and 150+ employees from 18 nationalities. Awards include Red Dot Design Award, CES Innovation Award, and AV-TEST Gold certification.
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