
Reception Remote
Hospitality back-office providing virtual reservations, call center, and self check-in consulting for hotels.
About Reception Remote
Reception Remote is a Swiss-based hospitality back-office service provider offering a virtual reservation center, 24/7 telephone support, self-check-in consulting, digital concierge, and AI-powered reception solutions for hotels, guesthouses, aparthotels, and vacation rentals across the DACH region.
What sets this company apart
Swiss-trained hospitality professionals with PMS integration achieving less than 1% error rate, 72-hour onboarding, and 24/7/365 availability — an independent provider serving everything from boutique hotels to large chains.
Markets & Coverage
Operating across 3 countries
Markets & Coverage
(3)Supported Languages
Property Types
- ApartmentPrimary
- B&B / Guest House
- Aparthotel / Serviced Apt
Market Segments
- LuxuryPrimary
- Urban
- Corporate & Extended Stay
Service Characteristics
Main Features
- Multi-language support
- GDPR-compliant data handling
- PMS integration
- Dedicated onboarding support
- Dedicated account manager
Reviews
3 reviews from verified users
5
3 reviews
Would recommend
Showing 3 of 3 reviews
Leander Knapp
We are completely satisfied with Reception Remote and their service for our company. Reliable, professional, and always friendly – highly recommended!
View originalLuca Hesse
A highly competent team, especially when it comes to front desk support. Highly recommended.
View originalAnne Model
Rating only, no text provided.
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FAQ
Frequently Asked Questions
- Reception Remote is a Swiss-based hospitality back-office service provider offering a virtual reservation center, 24/7 telephone support, self-check-in consulting, digital concierge, and AI-powered reception solutions for hotels, guesthouses, aparthotels, and vacation rentals across the DACH region.
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