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Reception Remote

Hospitality back-office providing virtual reservations, call center, and self check-in consulting for hotels.

5
3 reviews
Staffing
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About Reception Remote

Reception Remote is a Swiss-based hospitality back-office service provider offering a virtual reservation center, 24/7 telephone support, self-check-in consulting, digital concierge, and AI-powered reception solutions for hotels, guesthouses, aparthotels, and vacation rentals across the DACH region.

What sets this company apart

Swiss-trained hospitality professionals with PMS integration achieving less than 1% error rate, 72-hour onboarding, and 24/7/365 availability — an independent provider serving everything from boutique hotels to large chains.

Markets & Coverage

Operating across 3 countries

Markets & Coverage

(3)
GermanyAustriaSwitzerland

Supported Languages

EnglishPrimary
FrenchPrimary
GermanPrimary

Property Types

  • ApartmentPrimary
  • B&B / Guest House
  • Aparthotel / Serviced Apt

Market Segments

  • LuxuryPrimary
  • Urban
  • Corporate & Extended Stay

Service Characteristics

Main Features

  • Multi-language support
  • GDPR-compliant data handling
  • PMS integration
  • Dedicated onboarding support
  • Dedicated account manager

Reviews

3 reviews from verified users

5

3 reviews

100%

Would recommend

Showing 3 of 3 reviews

L

Leander Knapp

May 2026
Google
5

We are completely satisfied with Reception Remote and their service for our company. Reliable, professional, and always friendly – highly recommended!

View original
L

Luca Hesse

May 2026
Google
5

A highly competent team, especially when it comes to front desk support. Highly recommended.

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A

Anne Model

May 2026
Google
5

Rating only, no text provided.

View original

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FAQ

Frequently Asked Questions

  • Reception Remote is a Swiss-based hospitality back-office service provider offering a virtual reservation center, 24/7 telephone support, self-check-in consulting, digital concierge, and AI-powered reception solutions for hotels, guesthouses, aparthotels, and vacation rentals across the DACH region.

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