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Hnext

Hnext provides an AI-powered conversational platform for hotels and hospitality groups.

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About Hnext

Hnext provides an AI-powered conversational platform for hotels and hospitality groups. It uses generative AI to handle guest requests, room service orders, and concierge services through a unified chat interface. The platform aims to modernize the hotel guest journey by replacing traditional phone calls and physical front desks with a seamless, 24/7 digital assistant that integrates directly with the hotel’s existing operations software.

What sets this company apart

Mobile-first AI platform for hotels offering hands-free task assignment, voice commands, auto-translation (50+ languages), and an AI concierge (Una) that handles 80% of guest calls and automatically assigns tasks to staff.

Markets & Coverage

Operating across 36 countries

Markets & Coverage

(36)
SpainPortugalFranceItalyGreeceCroatiaUnited KingdomGermanyAustriaSwitzerlandNetherlandsBelgiumIrelandTurkeyThailandIndonesiaUnited StatesCanadaMexicoAustraliaNew ZealandUAESaudi ArabiaSingaporeMalaysiaPhilippinesVietnamCzech RepublicPolandHungaryRomaniaNorwaySwedenDenmarkFinlandIceland

Supported Languages

EnglishPrimary
SpanishPrimary
FrenchPrimary
German
Italian
Portuguese
Chinese
Arabic

Property Types

  • ApartmentPrimary
  • B&B / Guest House
  • Aparthotel / Serviced Apt

Market Segments

  • LuxuryPrimary
  • Urban
  • Corporate & Extended Stay

Service Characteristics

Main Features

  • Multi-language support
  • Mobile app / mobile-friendly
  • PMS integration
  • Automated notifications & alerts
  • AI guest communication

Integrations & Partnerships

7 integrations and partnerships across 2 categories

Property Management Systems

6

Booking Engine

1

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FAQ

Frequently Asked Questions

  • Hnext provides an AI-powered conversational platform for hotels and hospitality groups. It uses generative AI to handle guest requests, room service orders, and concierge services through a unified chat interface. The platform aims to modernize the hotel guest journey by replacing traditional phone calls and physical front desks with a seamless, 24/7 digital assistant that integrates directly with the hotel's existing operations software.

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