Underheard
AI voice interviewer that calls customers and guests and turns their answers into a ranked findings report.
About Underheard
Underheard runs short voice interviews with a business’s customers and turns every answer into one ranked report of what to fix first. An AI interviewer reaches people by WhatsApp, SMS, email, web link or in-app, holds a roughly five-minute conversation in any of 31 languages, and logs the responses back into the tools the team already uses. For short-term rental and hospitality operators it replaces low-response survey forms with real guest conversations after check-out, surfacing recurring issues across a portfolio and prioritising them by impact. Each study runs under a data processing agreement.
Markets & Coverage
Supported Languages
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Integrations & Partnerships
5 integrations and partnerships across 5 categories
Automation
1
CRM & Lead Management
1
Digital Marketing
1
Productivity Tools
1
Property Management Systems
1
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- Underheard runs short voice interviews with a business's customers and turns every answer into one ranked report of what to fix first. An AI interviewer reaches people by WhatsApp, SMS, email, web link or in-app, holds a roughly five-minute conversation in any of 31 languages, and logs the responses back into the tools the team already uses. For short-term rental and hospitality operators it replaces low-response survey forms with real guest conversations after check-out, surfacing recurring issues across a portfolio and prioritising them by impact. Each study runs under a data processing agreement.
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