Salesforce
World's leading CRM platform powering sales, service, marketing, and customer relationships for businesses globally.
About Salesforce
Salesforce is the world's leading customer relationship management (CRM) platform, providing integrated solutions for sales, service, marketing, commerce, and analytics. Founded in 1999 and headquartered in San Francisco, California, Salesforce enables businesses of all sizes to connect with their customers through AI-powered insights, automation, and a vast ecosystem of apps and integrations through AppExchange. Salesforce's acquisition of Slack and Tableau further extends its platform capabilities.
What sets this company apart
#1 CRM platform globally with dominant market share; AI-powered with Einstein across the platform; massive AppExchange ecosystem with thousands of third-party apps and integrations; industry-specific solutions including real estate and hospitality; enterprise-grade capabilities at scale.
Markets & Coverage
Operating across 29 countries
Markets & Coverage
(29)Supported Languages
Market Segments
- Corporate & Extended StayPrimary
Service Characteristics
Main Features
- Multi-language support
- Mobile app / mobile-friendly
- API access & webhooks
- Single Sign-On (SSO)
- Multi-currency support
- GDPR-compliant data handling
- Custom reporting & dashboards
- Free trial / freemium tier
- Dedicated onboarding support
- Help documentation & knowledge base
- SLA-backed uptime & support
- Role-based user access
Pricing Plans
Pricing information based on publicly available data. Contact vendor for exact quotes.
Starter
- Account & contact management
- Lead management
- Email integration
- Web-to-lead capture
- Mobile app
Professional
- Pipeline management
- Forecasting
- Campaigns
- Quotes & contracts
- Rules-based lead scoring
- Developer sandbox
Enterprise
- Advanced pipeline management
- Workflow & approval automation
- Einstein AI insights
- APIs & integration
- Advanced reporting
- Role-based permissions
Unlimited
- 24/7 support
- Unlimited custom apps
- Einstein AI across platform
- Full sandbox
- Unlimited automation
- Dedicated admin services
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FAQ
Frequently Asked Questions
- Salesforce is the world's leading customer relationship management (CRM) platform, providing integrated solutions for sales, service, marketing, commerce, and analytics. Founded in 1999 and headquartered in San Francisco, California, Salesforce enables businesses of all sizes to connect with their customers through AI-powered insights, automation, and a vast ecosystem of apps and integrations through AppExchange. Salesforce's acquisition of Slack and Tableau further extends its platform capabilities.
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