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Experience CRM

Hospitality CRM platform with 2,000+ clients and 120+ integrations.

CRM & Lead Management
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About Experience CRM

Experience CRM is a French customer relationship management platform designed specifically for hotels, spas, and hospitality businesses. With 2,000+ clients and 120+ integrations, the platform helps hospitality businesses manage guest relationships, personalize communications, and drive repeat bookings through targeted marketing automation.

What sets this company apart

2,000+ hospitality clients; 120+ integrations with PMS and other hotel systems; purpose-built for hotels and spas with French and European market expertise.

Markets & Coverage

Operating across 7 countries

Markets & Coverage

(7)
SpainFranceItalyUnited KingdomGermanySwitzerlandBelgium

Supported Languages

EnglishPrimary
SpanishPrimary
FrenchPrimary
German
Italian

Property Types

  • Aparthotel / Serviced AptPrimary

Market Segments

  • LuxuryPrimary
  • Urban
  • Corporate & Extended Stay

Service Characteristics

Main Features

  • Multi-language support
  • Mobile app / mobile-friendly
  • API access & webhooks
  • Multi-currency support
  • PMS integration
  • Custom reporting & dashboards
  • Role-based user access
  • Open integrations marketplace
  • Guest CRM
  • Automated guest messaging

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FAQ

Frequently Asked Questions

  • Experience CRM is a French customer relationship management platform designed specifically for hotels, spas, and hospitality businesses. With 2,000+ clients and 120+ integrations, the platform helps hospitality businesses manage guest relationships, personalize communications, and drive repeat bookings through targeted marketing automation.

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