
GuestCentric
Integrated platform unifying website, booking engine, distribution, payments, and marketing for independent hotels.
About GuestCentric
GuestCentric provides HyperCommerce, an integrated platform that unifies a hotel's website, booking engine, distribution, payments, and marketing into a single system. Built specifically for independent and boutique hotels, it enables hotels to sell more direct, stay in control of their brand, and grow online revenue. The platform integrates with leading PMS, CRS, RMS, channel managers, and payment providers.
What sets this company apart
Unlike fragmented multi-vendor setups, HyperCommerce brings a hotel's entire online business — website, booking engine, distribution, payments, and marketing — into one unified ecosystem. Hotels never redirect guests to third-party booking pages, preserving their brand identity. Backed by hospitality-experienced support staff with a 98% client recommendation rate, 7-year average support tenure, and 94% issue resolution rate. Over 300 industry awards for website design and conversion excellence.
Markets & Coverage
Operating across 25 countries
Markets & Coverage
(25)Supported Languages
Property Types
- Aparthotel / Serviced AptPrimary
Market Segments
- LuxuryPrimary
- Beach & Coastal
- Urban
- Family
- Corporate & Extended Stay
Service Characteristics
Main Features
- Multi-language support
- Mobile app / mobile-friendly
- API access & webhooks
- Multi-currency support
- PMS integration
Integrations & Partnerships
35 integrations and partnerships across 8 categories
Property Management Systems
16Other
5OTA & Listing Sites
4Payment Platforms
3Booking Engine
2Channel Managers
2Revenue Management Systems
2Website Services
1Reviews
3 reviews from verified users
5
3 reviews
Would recommend
Showing 3 of 3 reviews
sergio figueiredo
Excellent company to have as a partner. *(Translated by Google — See original in Portuguese)*
View originalChalet Relogio Guesthouse (reviewer name; owner response addresses "Jeroen")
Hi, This is your version of the story.... Your staff member who attended me on the phone was unprofessional, besides that … [text truncated; "More" link could not be programmatically expanded] Response from the owner (8 years ago): Dear Jeroen, I'm so sorry to hear about your unfortunate experience. Given that you left no details on the feedback box, I checked our system and was … [text truncated]
View originalPedro Barbosa
Excellent solution with all services integrated: website content management, booking engine, channel manager, GDS. *(Translated by Google — See original in Portuguese)*
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FAQ
Frequently Asked Questions
- GuestCentric provides HyperCommerce, an integrated platform that unifies a hotel's website, booking engine, distribution, payments, and marketing into a single system. Built specifically for independent and boutique hotels, it enables hotels to sell more direct, stay in control of their brand, and grow online revenue. The platform integrates with leading PMS, CRS, RMS, channel managers, and payment providers.
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