
Biloki
VerifiedPMS for short-term rentals with channel manager, smart locks, AI assistant, and automated cleaning tasks.
About Biloki
Biloki is a French proptech platform offering an all-in-one Property Management System (PMS) for short-term rental concierge services and property owners. The platform integrates a channel manager syncing with 120+ OTAs (Airbnb, Booking.com, Vrbo, Expedia), smart lock management with automatic temporary code generation, centralized multi-channel messaging, an AI-powered guest assistant available 24/7, automated cleaning task scheduling, and performance analytics. Founded in 2024, Biloki serves hundreds of concierge businesses with 4 dedicated interfaces (manager, owner, staff, guest).
What sets this company apart
4 interconnected role-based interfaces (manager, owner, staff, guest) with integrated AI that handles up to 70% of guest messages autonomously, automatic smart lock code generation per reservation, and a channel manager covering 120+ booking platforms.
Markets & Coverage
Operating across 1 countries
Markets & Coverage
(1)Supported Languages
Property Types
- HousePrimary
- Apartment
- Condo
Market Segments
- UrbanPrimary
- Family
- Corporate & Extended Stay
Service Characteristics
Main Features
- Chatbot & virtual assistant
- Channel manager integration
- Automated guest communication
- Unified multi-OTA inbox
- Auto code generation on booking
Reviews
10 reviews from verified users
5
10 reviews
Would recommend
Showing 6 of 10 reviews
Donatien Lefranc
We equipped our offices with the Biloki smart lock system and the experience was perfect from start to finish! The installation was incredibly professional, to the point that even our neighbors — who are usually quite fussy — had no complaints. The application is intuitive and allows you to manage access in complete peace of mind. Thank you to the whole team for their professionalism and responsiveness!
View originalJean Lemaitre
A superb experience with Biloki! Very professional, serious, and attentive, with a perfectly designed product. Top-notch service that exceeded expectations! I highly recommend them for their professionalism and the quality of their service.
View originalMarina Yaloyan
Top-notch service! The smart lock is simply fantastic and works perfectly! The app is excellent, especially if you're renting out a property or managing it remotely! It's a must-have; we don't even know how we ever managed without it. A huge thank you for your professionalism!
View originalGregoire Vernay
Honestly, I wonder why I didn't think of a smart lock sooner. It's so useful for both individuals and businesses. I highly recommend it. Responsive customer service!
View originalPhilippe Guillon
It changed my life! I rejoice every morning and every evening when I can lock or unlock my door just with my thumbprint, without having to search all my pockets for my keys, or to be able to open remotely, give a temporary access code... in short: I recommend for the comfort and peace of mind.
View originalLadislas Vich
I recommend Biloki; they are flexible and responsive. I received support and guidance throughout the entire installation process of my smart lock. Very practical and intuitive, a great experience!
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FAQ
Frequently Asked Questions
- Biloki is a French proptech platform offering an all-in-one Property Management System (PMS) for short-term rental concierge services and property owners. The platform integrates a channel manager syncing with 120+ OTAs (Airbnb, Booking.com, Vrbo, Expedia), smart lock management with automatic temporary code generation, centralized multi-channel messaging, an AI-powered guest assistant available 24/7, automated cleaning task scheduling, and performance analytics. Founded in 2024, Biloki serves hundreds of concierge businesses with 4 dedicated interfaces (manager, owner, staff, guest).
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