Skip to main content
Hitenant logo

Hitenant

Hitenant is a digital welcome-book solution that helps short‑term rental managers and independent hosts.

Digital Welcome Guides
Visit Website

About Hitenant

Hitenant is a digital welcome-book solution that helps short‑term rental managers and independent hosts save time, professionalize their guest journey, and generate additional revenue through a smart, multilingual guest app.​

Hitenant centralizes all essential stay information in a single digital livret d’accueil: access instructions, Wi‑Fi, house rules, parking, waste, and FAQs are structured into more than 15 customizable modules per property. Guests access everything via a simple link or QR code, without downloading an app, which reduces repetitive questions by up to 90% and improves satisfaction scores.

What sets this company apart

French-designed all-in-one platform combining a digital welcome book, smart City Guide with 415+ destination guides, and integrated boutique for add-on service sales. Reduces guest inquiries by up to 90% while generating up to 33% additional revenue. No app download needed for guests.

Markets & Coverage

Operating across 1 countries

Markets & Coverage

(1)
France

Supported Languages

EnglishPrimary
SpanishPrimary
FrenchPrimary
German
Italian

Property Types

  • HousePrimary
  • Apartment
  • Villa
  • B&B / Guest House

Market Segments

  • LuxuryPrimary
  • Urban
  • Family

Service Characteristics

Main Features

  • Upsells & add-ons at checkout
  • Guest satisfaction tracking
  • QR-accessible digital guidebook
  • Automated guest communication
  • Guest portal & self-service
  • Digital guidebooks
  • Multilingual guest instructions
  • Guest experience management

Pricing Plans

Pricing information based on publicly available data. Contact the service provider for exact quotes.

Basique

Freeproperty
  • 1 property
  • Essential info modules
Get Started

Standard

€7.2property/month (annual)
  • Arrival/Departure info
  • Waste & Parking
  • Hitenant local recommendations
  • Integrated boutique
  • Priority customer support
Get Started
Most Popular

Premium

€12.8property/month (annual)
  • All Standard features
  • Welcome dock with QR Code
  • Equipment by room, photo/video
  • Media in modules
  • Advanced statistics
  • Assign booklets to collaborators
  • Dedicated advisor
Get Started

Alternatives to Hitenant

Compare similar Digital Welcome Guides solutions

BetterSTR
BetterSTRDigital Welcome Guides

BetterSTR is a guest-experience and upsell platform for short-term rental operators. Its suite combines digital guidebooks, WiFi management, AI guest support, and upsell tools to centralize information, automate messaging, and increase ancillary revenue. Syncs with PMS platforms to send personalized pre-arrival guides and local recommendations via trackable links.

00 reviews
EZGuidebook
EZGuidebookDigital Welcome Guides

EZGuidebook is a digital guidebook application that streamlines guest information for vacation rentals, hotels and Airbnbs. It allows hosts to replace printed manuals with web-based, mobile-friendly guides accessible via QR codes or links. Key features include 24/7 customization, live weather forecasts and the ability to earn commissions through integrated affiliate links for local recommendations.

00 reviews
Folio Travel
Folio TravelDigital Welcome Guides

Folio is a digital guest experience platform that replaces traditional paper house manuals with interactive mobile guides. It allows hosts to provide guests with check-in instructions, local recommendations, and property details via a web-based app (no download required). Folio also features tools for in-app upsells, such as late check-outs or equipment rentals, helping hosts enhance the guest stay while increasing revenue.

58 reviews
GoGuideBook
GoGuideBookDigital Welcome Guides

GoGuidebook provides professional digital guidebooks for vacation rentals, hotels and B&Bs. It helps hosts reduce repetitive questions by up to 80% through features like interactive maps, automated language translation and scheduled guest invites via text or email. The platform also offers QR code generation, guest analytics and the ability to collect guest contact information to build marketing lists.

00 reviews

FAQ

Frequently Asked Questions

  • Hitenant is a digital welcome-book solution that helps short‑term rental managers and independent hosts save time, professionalize their guest journey, and generate additional revenue through a smart, multilingual guest app.​ Hitenant centralizes all essential stay information in a single digital livret d’accueil: access instructions, Wi‑Fi, house rules, parking, waste, and FAQs are structured into more than 15 customizable modules per property. Guests access everything via a simple link or QR code, without downloading an app, which reduces repetitive questions by up to 90% and improves satisfaction scores.

Explore more of SCALE Connect

Keep comparing tools and discover the right fit for your rental business.