Skip to main content
SmoothStay logo

SmoothStay

AI-powered digital guidebook platform reducing guest inquiries with AI concierge, branding, and multi-language support.

Digital Welcome Guides
Visit Website

About SmoothStay

SmoothStay is a digital guidebook platform for vacation rentals with a built-in AI chatbot that answers guest questions 24/7 using property-specific content. It offers white-label branding, automated translation into over 100 languages and advanced analytics, providing guests with app-free access to check-in details, local recommendations and house manuals via QR codes.

What sets this company apart

Built by active Airbnb Superhosts who use the product daily. AI Concierge included on all paid plans at no extra cost, unlike competitors who charge premium tiers for AI features. Pricing is per-property with volume discounts, making it affordable for operators of any size.

Markets & Coverage

Operating across 2 countries

Markets & Coverage

(2)
United StatesMexico

Supported Languages

EnglishPrimary
SpanishPrimary
FrenchPrimary
German
Italian
Portuguese

Property Types

  • HousePrimary
  • Apartment
  • Villa
  • Condo

Market Segments

  • UrbanPrimary
  • Family
  • Corporate & Extended Stay

Service Characteristics

Main Features

  • White-label branding
  • QR-accessible digital guidebook
  • Chatbot & AI first-response
  • Digital guidebooks
  • Auto-translation

Integrations & Partnerships

3 integrations and partnerships across 1 categories

OTA & Listing Sites

3

Pricing Plans

Pricing information based on publicly available data. Contact vendor for exact quotes.

Starter

$0month
  • 1 property
  • Limited features
  • Digital guidebook basics
Get Started
Most Popular

Host Plan

$6.90property/month
  • All features included
  • AI Concierge
  • White-label branding
  • 100+ language translation
  • Guest registration widget
  • Advanced analytics
Get Started

Volume (30+)

Customproperty/month
  • All Host Plan features
  • Volume discounts
  • Priority support
  • Custom onboarding
Get Started

Alternatives to SmoothStay

Compare similar Digital Welcome Guides solutions

BetterSTR
BetterSTRDigital Welcome Guides

BetterSTR is a guest-experience and upsell platform for short-term rental operators. Its suite combines digital guidebooks, WiFi management, AI guest support, and upsell tools to centralize information, automate messaging, and increase ancillary revenue. Syncs with PMS platforms to send personalized pre-arrival guides and local recommendations via trackable links.

00 reviews
EZGuidebook
EZGuidebookDigital Welcome Guides

EZGuidebook is a digital guidebook application that streamlines guest information for vacation rentals, hotels and Airbnbs. It allows hosts to replace printed manuals with web-based, mobile-friendly guides accessible via QR codes or links. Key features include 24/7 customization, live weather forecasts and the ability to earn commissions through integrated affiliate links for local recommendations.

00 reviews
Folio Travel
Folio TravelDigital Welcome Guides

Folio is a digital guest experience platform that replaces traditional paper house manuals with interactive mobile guides. It allows hosts to provide guests with check-in instructions, local recommendations, and property details via a web-based app (no download required). Folio also features tools for in-app upsells, such as late check-outs or equipment rentals, helping hosts enhance the guest stay while increasing revenue.

58 reviews
GoGuideBook
GoGuideBookDigital Welcome Guides

GoGuidebook provides professional digital guidebooks for vacation rentals, hotels and B&Bs. It helps hosts reduce repetitive questions by up to 80% through features like interactive maps, automated language translation and scheduled guest invites via text or email. The platform also offers QR code generation, guest analytics and the ability to collect guest contact information to build marketing lists.

00 reviews

FAQ

Frequently Asked Questions

  • SmoothStay is a digital guidebook platform for vacation rentals with a built-in AI chatbot that answers guest questions 24/7 using property-specific content. It offers white-label branding, automated translation into over 100 languages and advanced analytics, providing guests with app-free access to check-in details, local recommendations and house manuals via QR codes.

Explore more of SCALE Connect

Keep comparing tools and discover the right fit for your rental business.