GuestTalk
Guest communication platform connecting guests and staff via messaging, email, and social media in a unified inbox.
About GuestTalk
GuestTalk is a guest communication and engagement platform designed for hotels and hostels. It connects hoteliers with their guests using a simple, intuitive platform. Features include a universal inbox (SMS, WhatsApp, email, social media), automated messaging (welcome messages, booking confirmations, breakfast alerts, WiFi codes), team messaging for staff coordination, smart surveys and reports, marketing and broadcast messages, digital door lock integration, guest registration, message templates, and multi-property support. GuestTalk is cloud-based with no setup fees, no training required, and offers multi-lingual support. It integrates with major property management systems including Cloudbeds, eviivo, Mews, SiteMinder, and others.
What sets this company apart
Cloud-based guest communication platform with no setup fees, no training required, and top-end features at a competitive price. ISO27001 accredited security. Multi-lingual support. Designed specifically for hotels and hostels of all sizes, from independent properties to large chains up to 5000 rooms.
Markets & Coverage
Operating across 1 countries
Markets & Coverage
(1)Property Types
- HotelPrimary
- B&B / Guest House
- Aparthotel / Serviced Apt
Service Characteristics
Main Features
Integrations & Partnerships
7 integrations and partnerships across 4 categories
Property Management Systems
4
Channel Managers
1
OTA & Listing Sites
1
Smart Locks & Access Control
1
Pricing Plans
Pricing information based on publicly available data. Contact vendor for exact quotes.
Hotels 1-10 rooms
- Universal inbox
- Automated messages
- Team messaging
- Smart surveys
- Marketing messages
Hotels 1-25 rooms
- Universal inbox
- Automated messages
- Team messaging
- Smart surveys
- Marketing messages
Hotels 1-50 rooms
- Universal inbox
- Automated messages
- Team messaging
- Smart surveys
- Marketing messages
Hotels 1-100 rooms
- Universal inbox
- Automated messages
- Team messaging
- Smart surveys
- Marketing messages
Hotels 1-200 rooms
- Universal inbox
- Automated messages
- Team messaging
- Smart surveys
- Marketing messages
Hotels 1-300 rooms
- Universal inbox
- Automated messages
- Team messaging
- Smart surveys
- Marketing messages
Hostels 1-40 beds
- Universal inbox
- Automated messages
- Team messaging
- Smart surveys
- Marketing messages
Hostels 1-100 beds
- Universal inbox
- Automated messages
- Team messaging
- Smart surveys
- Marketing messages
Hostels 1-200 beds
- Universal inbox
- Automated messages
- Team messaging
- Smart surveys
- Marketing messages
Hostels 1-400 beds
- Universal inbox
- Automated messages
- Team messaging
- Smart surveys
- Marketing messages
Hostels 1-800 beds
- Universal inbox
- Automated messages
- Team messaging
- Smart surveys
- Marketing messages
Hostels 1-1200 beds
- Universal inbox
- Automated messages
- Team messaging
- Smart surveys
- Marketing messages
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FAQ
Frequently Asked Questions
- GuestTalk is a guest communication and engagement platform designed for hotels and hostels. It connects hoteliers with their guests using a simple, intuitive platform. Features include a universal inbox (SMS, WhatsApp, email, social media), automated messaging (welcome messages, booking confirmations, breakfast alerts, WiFi codes), team messaging for staff coordination, smart surveys and reports, marketing and broadcast messages, digital door lock integration, guest registration, message templates, and multi-property support. GuestTalk is cloud-based with no setup fees, no training required, and offers multi-lingual support. It integrates with major property management systems including Cloudbeds, eviivo, Mews, SiteMinder, and others.
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