RealVoice
Hospitality call center and reservation service providing professional guest support for property managers.
About RealVoice
RealVoice provides specialized reservation sales and guest support services for the hospitality and vacation rental industries. They act as a professional extension of a property’s front desk, handling inbound calls and booking inquiries with a focus on conversion. By combining professional sales agents with modern CRM technology, RealVoice helps property managers capture more direct bookings and provide 24/7 guest assistance.
What sets this company apart
AI-powered hospitality call center that provides white-glove reservation sales and 24/7 guest support. Unlike generic answering services, RealVoice combines professional sales-trained agents with modern CRM technology to actively convert booking inquiries into revenue, while representing the property's brand voice. They offer omnichannel engagement (phone, AI chat, SMS) and can integrate directly with property management systems.
Markets & Coverage
Operating across 1 countries
Markets & Coverage
(1)Supported Languages
Property Types
- HousePrimary
- Apartment
- Villa
- Condo
- B&B / Guest House
Market Segments
- LuxuryPrimary
- Beach & Coastal
- Urban
- Family
- Corporate & Extended Stay
Service Characteristics
Main Features
- Multi-language support
- White-label option
- Guest communication templates
- AI guest communication
- Chatbot & virtual assistant
Integrations & Partnerships
3 integrations and partnerships across 1 categories
Property Management Systems
3
Reviews
7 reviews from verified users
5
7 reviews
Would recommend
Showing 6 of 7 reviews
Holly Jones
Professional and easy to work with
View originalJennifer M
Amazing company and amazing team! We have been extremely happy with our partnership for several years now. Thank you, Real Voice!
View originalBradley Nelson
(No text provided)
View originalEMR Vacation Rentals
Real Voice and their team have been a wonderful support with our after hours line. They are well informed and responsive to guest and homeowners inquiries. Real Voice communicates well with us and we are happy with the service.
View originalDavid Wilcox
We have been using RealVoice for several years now and definitely do not regret the decision. The RealVoice crew has made the lives of my after-hours team much easier, which makes them happier and ultimately saves me money.
View originalJustin Gerlach
Having the support of the Real Voice team for after hours and overflow is invaluable for a business that needs to be 24/7 but s staff that can't always be available 24/7.
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FAQ
Frequently Asked Questions
- RealVoice provides specialized reservation sales and guest support services for the hospitality and vacation rental industries. They act as a professional extension of a property’s front desk, handling inbound calls and booking inquiries with a focus on conversion. By combining professional sales agents with modern CRM technology, RealVoice helps property managers capture more direct bookings and provide 24/7 guest assistance.
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