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Akia

Guest Experience Software

AI hospitality platform automating guest messaging, digital check-in, and reputation management for hotels and rentals.

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  • 3 integrations
  • 3 integrationsConnects with the tools property managers already use.

About Akia

Akia is an AI-powered hospitality platform that trains intelligent agents to manage every step of the guest journey, from first contact to welcome back. Hotels, resorts, and vacation rentals use Akia’s branded Mini Apps, messaging, and payments to deliver seamless digital check-in, cashless tipping, upsells, guidebooks, and reputation management without any app downloads. The system learns continuously from guest interactions, staff communications, and connected hotel systems to automate tasks, answer questions, and make revenue-optimizing decisions. By eliminating up to 78% of redundant work, Akia frees teams to focus on personalized, 5-star hospitality.

Markets & coverage

Operating across 3 countries

Markets & coverage

(3)
United StatesCanadaMexico

Supported languages

EnglishPrimary

Property types

  • ApartmentPrimary

Market segments

  • Beach & CoastalPrimary
  • Mountain & Ski
  • Urban

Service Characteristics

Main features

  • AI guest communication
  • Email marketing automation
  • Automated guest messaging

Integrations & Partnerships

3 integrations and partnerships across 1 categories

Property Management Systems

3

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Bellboy is an AI-powered hospitality platform that helps hotels and vacation rentals convert missed calls into revenue through AI voice agents. It automates guest communication across phone and chat channels, handling reservations, concierge, guest services, and operations 24/7. The platform features AI employees trained on each property's specific data, speaks 40+ languages, handles unlimited simultaneous calls, and integrates with Cloudbeds and Oracle Opera.

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FAQ

Frequently asked questions

  • Akia is an AI-powered hospitality platform that trains intelligent agents to manage every step of the guest journey, from first contact to welcome back. Hotels, resorts, and vacation rentals use Akia's branded Mini Apps, messaging, and payments to deliver seamless digital check-in, cashless tipping, upsells, guidebooks, and reputation management without any app downloads. The system learns continuously from guest interactions, staff communications, and connected hotel systems to automate tasks, answer questions, and make revenue-optimizing decisions. By eliminating up to 78% of redundant work, Akia frees teams to focus on personalized, 5-star hospitality.

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