
Orana Stay
Guest experience platform providing digital guidebooks and automated communication tools for the hospitality sector.
About Orana Stay
Orana Stay is an all-in-one guest experience platform that provides digital guidebooks and automated communication tools for the hospitality sector. It allows property managers to digitize their house manuals, provide local recommendations, and facilitate contactless check-in. The platform focuses on enhancing guest satisfaction and reducing host workload through a mobile-optimized interface that works without requiring an app download.
What sets this company apart
AI-powered guest guidebook platform that builds a complete branded digital guidebook from a property's website URL in under 5 minutes — with monthly auto-refresh, local experiences, maps, weather & WiFi. Genuinely free forever tier, monetized via commission on experience bookings.
Markets & Coverage
Operating across 1 countries
Markets & Coverage
(1)Supported Languages
Service Characteristics
Main Features
- 24/7 digital concierge
- Local recommendations engine
- PMS auto-delivery on booking
- Automated guest communication
- Digital guidebooks
Pricing Plans
Pricing information based on publicly available data. Contact vendor for exact quotes.
Free
- Digital guidebook
- Local recommendations
- Monthly auto-refresh
- Commission on experience bookings
Essentials
- Everything in Free
- PMS integration
- White-label
- Custom domain
- Setup fee applies
Full Platform
- Everything in Essentials
- AI Concierge
- Automated messaging
- Check-in forms
- Upselling via Stripe
- Analytics
- Seam smart locks
Enterprise
- Everything in Full Platform
- Volume pricing (10+ properties)
- Dedicated account manager
- SLA guarantee
- API access
Reviews
3 reviews from verified users
5
3 reviews
Would recommend
Showing 3 of 3 reviews
Verified Owner
Wonderful addition to our guest experience
A simple and easily accessible way for our guests to get the information they need before, during and after their stay.
View originalVerified Owner/Director
Easy to keep updated, and great for guests!
We have found that guests who download the app onto their mobile device are more self-sufficient, and don't need to contact us to ask the frequently asked questions that tourists normally do. The app fits perfectly into our budget, and assists with a contactless guest experience. The app replaces the information booklet we used to have in each room, so it is more up-to-date, and more environmentally friendly. It is incredible that guests are still able to still view the information we place in the app when they are on a plane, or travelling without mobile reception. Having the developer in Australia and timezone has been tremendous... the communication was easy and any questions we have had in the implementation phase were answered quickly, as well as suggestions for improvements were taken on board. Our business is running more efficiently with over half as many questions from guests, and an increase of guests not needing staff advice for arrival/check-in/check-out.
View originalJames Brunt
Amazing company!
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FAQ
Frequently Asked Questions
- Orana Stay is an all-in-one guest experience platform that provides digital guidebooks and automated communication tools for the hospitality sector. It allows property managers to digitize their house manuals, provide local recommendations, and facilitate contactless check-in. The platform focuses on enhancing guest satisfaction and reducing host workload through a mobile-optimized interface that works without requiring an app download.
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