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Rivola App

Contactless self-check-in kiosk app for hospitality properties, integrated with WuBook's Zak PMS.

Guest Experience SoftwareGuest Communication
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About Rivola App

Rivola App is a contactless self-check-in reception solution for hotels, B&Bs, apartments, and hostels. Developed by Rivola Group Srl (Bergamo, Italy) in partnership with WuBook, the app integrates with Zak PMS and allows guests to check in autonomously via a tablet kiosk with facial recognition, ID verification, and electronic key/lockbox integration. Born in 2016 from the real-world experience of an Italian host, it runs on a standard tablet with a monthly subscription model.

What sets this company apart

Developed by an actual host from real hospitality experience; deeply integrated with WuBook's Zak PMS; no large upfront hardware investment required (runs on a standard tablet); offers biometric facial recognition, anti-spoofing liveness detection, and guest geolocation verification.

Markets & Coverage

Operating across 1 countries

Markets & Coverage

(1)
Italy

Supported Languages

EnglishPrimary
ItalianPrimary

Property Types

  • ApartmentPrimary
  • Hotel
  • B&B / Guest House

Market Segments

  • Budget-FriendlyPrimary
  • Urban
  • Family

Service Characteristics

Main Features

  • Mobile app / mobile-friendly
  • API access & webhooks

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FAQ

Frequently Asked Questions

  • Rivola App is a contactless self-check-in reception solution for hotels, B&Bs, apartments, and hostels. Developed by Rivola Group Srl (Bergamo, Italy) in partnership with WuBook, the app integrates with Zak PMS and allows guests to check in autonomously via a tablet kiosk with facial recognition, ID verification, and electronic key/lockbox integration. Born in 2016 from the real-world experience of an Italian host, it runs on a standard tablet with a monthly subscription model.

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