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Smart Hotel

Guest experience platform offering remote check-in, messaging via WhatsApp, and automation for hotels and apartments.

Guest Experience Software
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About Smart Hotel

SmartHotel is a guest experience and communication platform for hotels, apartments, and guesthouses. It enables remote check-in, mass messaging via WhatsApp, Messenger, SMS, and Email, a digital Guest Area accessible via QR codes, an AI chatbot inside Facebook Messenger, a mobile staff app for housekeeping and maintenance, task management, smart translation, shift diary, analytics, and payment links via Fiserv. The platform requires no extra app downloads for guests and integrates with PMS systems to streamline operations.

Markets & Coverage

Operating across 2 countries

Markets & Coverage

(2)
PolandDominican Republic

Supported Languages

EnglishPrimary

Property Types

  • ApartmentPrimary

Market Segments

  • LuxuryPrimary
  • Beach & Coastal
  • Urban

Service Characteristics

Main Features

  • Multi-language support
  • 24/7 digital concierge
  • Digital guidebook integration

Integrations & Partnerships

2 integrations and partnerships across 1 categories

OTA & Listing Sites

2

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FAQ

Frequently Asked Questions

  • SmartHotel is a guest experience and communication platform for hotels, apartments, and guesthouses. It enables remote check-in, mass messaging via WhatsApp, Messenger, SMS, and Email, a digital Guest Area accessible via QR codes, an AI chatbot inside Facebook Messenger, a mobile staff app for housekeeping and maintenance, task management, smart translation, shift diary, analytics, and payment links via Fiserv. The platform requires no extra app downloads for guests and integrates with PMS systems to streamline operations.

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