Smart Hotel
Guest experience platform offering remote check-in, messaging via WhatsApp, and automation for hotels and apartments.
About Smart Hotel
SmartHotel is a guest experience and communication platform for hotels, apartments, and guesthouses. It enables remote check-in, mass messaging via WhatsApp, Messenger, SMS, and Email, a digital Guest Area accessible via QR codes, an AI chatbot inside Facebook Messenger, a mobile staff app for housekeeping and maintenance, task management, smart translation, shift diary, analytics, and payment links via Fiserv. The platform requires no extra app downloads for guests and integrates with PMS systems to streamline operations.
Markets & Coverage
Operating across 2 countries
Markets & Coverage
(2)Supported Languages
Property Types
- ApartmentPrimary
Market Segments
- LuxuryPrimary
- Beach & Coastal
- Urban
Service Characteristics
Main Features
- Multi-language support
- 24/7 digital concierge
- Digital guidebook integration
Integrations & Partnerships
2 integrations and partnerships across 1 categories
OTA & Listing Sites
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- SmartHotel is a guest experience and communication platform for hotels, apartments, and guesthouses. It enables remote check-in, mass messaging via WhatsApp, Messenger, SMS, and Email, a digital Guest Area accessible via QR codes, an AI chatbot inside Facebook Messenger, a mobile staff app for housekeeping and maintenance, task management, smart translation, shift diary, analytics, and payment links via Fiserv. The platform requires no extra app downloads for guests and integrates with PMS systems to streamline operations.
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