Upsell Guru
Hotel upselling platform with a unique bidding system for room upgrades and ancillary services.
About Upsell Guru
UpsellGuru is a guest communication and upselling system that allows hotels to offer room upgrades and ancillary services (like breakfast or spa treatments) through a unique bidding system. Guests can bid for upgrades before arrival, allowing hotels to fill premium rooms that would otherwise stay empty. It automates the upselling process, helping hoteliers increase total revenue per guest with minimal manual effort.
What sets this company apart
First-to-market with a unique bidding system that lets guests bid for room upgrades, creating an engaging, gamified upsell experience. Combines dynamic pricing, intelligent guest segmentation, and fully automated communication across the entire guest journey. Achieves 14.4% average conversion rate and offers front-desk gamification that motivates and rewards staff for upselling.
Markets & Coverage
Operating across 23 countries
Markets & Coverage
(23)Supported Languages
Property Types
- HotelPrimary
- Boutique Hotel
- Aparthotel / Serviced Apt
Market Segments
- LuxuryPrimary
- Beach & Coastal
- Corporate & Extended Stay
Service Characteristics
Main Features
- Multi-language support
- Multi-currency support
- GDPR-compliant data handling
- PMS integration
- Automated notifications & alerts
Integrations & Partnerships
13 integrations and partnerships across 3 categories
Property Management Systems
11
Channel Managers
1
Revenue Management Systems
1
Pricing Plans
Pricing information based on publicly available data. Contact vendor for exact quotes.
UPSUITE
- Pre-Arrival Upselling
- Online Check-In Tool
- In-House Upselling
- Digital Hotel Directory
UPSUITE 360+
- Everything in UPSUITE 360
- Onsite Consulting
- Onsite Staff Training
- Bi-weekly Performance Calls
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FAQ
Frequently Asked Questions
- UpsellGuru is a guest communication and upselling system that allows hotels to offer room upgrades and ancillary services (like breakfast or spa treatments) through a unique bidding system. Guests can bid for upgrades before arrival, allowing hotels to fill premium rooms that would otherwise stay empty. It automates the upselling process, helping hoteliers increase total revenue per guest with minimal manual effort.
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