
Trust You
Hospitality AI platform for guest feedback, customer data, and conversational agents for hotels.
About Trust You
TrustYou is the world's #1 Hospitality AI Platform, offering a Customer Experience Platform (CXP), Customer Data Platform (CDP), and AI Agents. Since 2008, the company has helped hospitality brands transform guest feedback, customer data, and automated interactions into revenue-generating opportunities. TrustYou aggregates public and private customer data for 1M+ accommodations worldwide, serving 100K+ partners across 100+ countries.
What sets this company apart
AI-first hospitality platform uniquely combining guest feedback management (CXP), customer data unification (CDP), and AI agents (booking, guest, staff) in one integrated solution.
Markets & Coverage
Operating across 33 countries
Markets & Coverage
(33)Supported Languages
Property Types
- Aparthotel / Serviced AptPrimary
Market Segments
- LuxuryPrimary
- Urban
- Corporate & Extended Stay
Service Characteristics
Main Features
- Guest feedback tracking
- AI guest communication
- AI review response generation
- Audience segmentation & targeting
- Multi-platform review monitoring
Integrations & Partnerships
8 integrations and partnerships across 6 categories
Booking Engine
2Property Management Systems
2Channel Managers
1Digital Marketing
1Guest Communication
1Revenue Management Systems
1Pricing Plans
Pricing information based on publicly available data. Contact vendor for exact quotes.
CXP
- Centralized inbox for managing all guest reviews
- Sentiment AI
- Competitor benchmarking
CDP
- Multi-source data aggregation
- Unified guest profiles
- Audience segmentation
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FAQ
Frequently Asked Questions
- TrustYou is the world's #1 Hospitality AI Platform, offering a Customer Experience Platform (CXP), Customer Data Platform (CDP), and AI Agents. Since 2008, the company has helped hospitality brands transform guest feedback, customer data, and automated interactions into revenue-generating opportunities. TrustYou aggregates public and private customer data for 1M+ accommodations worldwide, serving 100K+ partners across 100+ countries.
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