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Trust You

Hospitality AI platform for guest feedback, customer data, and conversational agents for hotels.

Reputation & Review Management
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About Trust You

TrustYou is the world's #1 Hospitality AI Platform, offering a Customer Experience Platform (CXP), Customer Data Platform (CDP), and AI Agents. Since 2008, the company has helped hospitality brands transform guest feedback, customer data, and automated interactions into revenue-generating opportunities. TrustYou aggregates public and private customer data for 1M+ accommodations worldwide, serving 100K+ partners across 100+ countries.

What sets this company apart

AI-first hospitality platform uniquely combining guest feedback management (CXP), customer data unification (CDP), and AI agents (booking, guest, staff) in one integrated solution.

Markets & Coverage

Operating across 33 countries

Markets & Coverage

(33)
SpainPortugalFranceItalyGreeceCroatiaUnited KingdomGermanyAustriaSwitzerlandNetherlandsBelgiumIrelandThailandIndonesiaUnited StatesCanadaMexicoJapanSouth KoreaSingaporeMalaysiaPhilippinesVietnamCzech RepublicPolandHungaryRomaniaNorwaySwedenDenmarkFinlandIceland

Supported Languages

EnglishPrimary
SpanishPrimary
FrenchPrimary
German
Italian
Portuguese
Japanese
Chinese

Property Types

  • Aparthotel / Serviced AptPrimary

Market Segments

  • LuxuryPrimary
  • Urban
  • Corporate & Extended Stay

Service Characteristics

Main Features

  • Guest feedback tracking
  • AI guest communication
  • AI review response generation
  • Audience segmentation & targeting
  • Multi-platform review monitoring

Integrations & Partnerships

8 integrations and partnerships across 6 categories

Booking Engine

2

Property Management Systems

2

Channel Managers

1

Digital Marketing

1

Guest Communication

1

Revenue Management Systems

1

Pricing Plans

Pricing information based on publicly available data. Contact vendor for exact quotes.

CXP

75property/month
  • Centralized inbox for managing all guest reviews
  • Sentiment AI
  • Competitor benchmarking
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CDP

350property/month
  • Multi-source data aggregation
  • Unified guest profiles
  • Audience segmentation
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AI Agents

99property/month
  • AI-powered booking assistance
  • 24/7 guest concierge
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FAQ

Frequently Asked Questions

  • TrustYou is the world's #1 Hospitality AI Platform, offering a Customer Experience Platform (CXP), Customer Data Platform (CDP), and AI Agents. Since 2008, the company has helped hospitality brands transform guest feedback, customer data, and automated interactions into revenue-generating opportunities. TrustYou aggregates public and private customer data for 1M+ accommodations worldwide, serving 100K+ partners across 100+ countries.

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