Extenteam
VerifiedRemote staffing solution for property managers in hospitality and short-term rental sectors.
About Extenteam
Extenteam is a remote staffing solution for property managers in the hospitality and short-term rental sectors. It offers a staffing-as-a-service model, providing clients with skilled remote professionals for roles such as guest services, reservations, and back-office coordination. This service aims to help businesses scale, reduce labour costs, and improve guest satisfaction.
What sets this company apart
Extenteam streamlines operations for Property Managers by providing top global talent and innovative software solutions, all while maintaining a service-first approach to drive success and efficiency.
Markets & Coverage
Operating across 3 countries
Markets & Coverage
(3)Supported Languages
Property Types
- HousePrimary
- Apartment
- Villa
- Condo
- Cabin
- B&B / Guest House
Market Segments
- Beach & CoastalPrimary
- Mountain & Ski
- Urban
- Family
- Corporate & Extended Stay
Service Characteristics
Main Features
- Multi-language support
- PMS integration
- Dedicated onboarding support
- Dedicated account manager
- Help documentation & knowledge base
- SLA-backed uptime & support
- Automated notifications & alerts
- Guest communication templates
- STR operations recruitment
- Staff vetting & background checks
- New hire onboarding & training
- Multilingual staff sourcing
Pricing Plans
Pricing information based on publicly available data. Contact vendor for exact quotes.
Off Hours
- After 5 PM weekdays
- 24/7 weekends
- SMS & Email
- OTA (Airbnb, VRBO) coverage
- Phone calls
Dedicated Team Member
- Full-time remote property management talent
- Roles: Guest Services, Reservations, Back-Office
- 14-day onboarding (non-specialized)
- 21-day onboarding (specialized)
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FAQ
Frequently Asked Questions
- Extenteam is a remote staffing solution for property managers in the hospitality and short-term rental sectors. It offers a staffing-as-a-service model, providing clients with skilled remote professionals for roles such as guest services, reservations, and back-office coordination. This service aims to help businesses scale, reduce labour costs, and improve guest satisfaction.
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