STR Assistance
Virtual assistant services for short-term rental hosts and property management companies.
About STR Assistance
STR Assistance provides specialized virtual assistant services specifically for short-term rental hosts and property management companies. Their VAs are trained in common industry software like Guesty and Hostaway, handling tasks such as 24/7 guest communication, booking management, and coordination of cleaning crews. They aim to provide a "plug-and-play" staffing solution to help hosts automate their operations and reclaim their time.
What sets this company apart
Plug-and-play STR staffing solution with VAs trained in Guesty, Hostaway, PriceLabs, and 20+ tools. Offers 24/7 guest communication, booking management, cleaning coordination, and up to 60% operational cost reduction. No long-term commitments with flexible monthly contracts.
Markets & Coverage
Operating across 31 countries
Markets & Coverage
(31)Supported Languages
Property Types
- HousePrimary
- Apartment
- Villa
- Condo
- Cabin
- Cottage
- B&B / Guest House
- Aparthotel / Serviced Apt
Service Characteristics
Main Features
Integrations & Partnerships
19 integrations and partnerships across 10 categories
Property Management Systems
8
Data Analytics
2
Revenue Management Systems
2
AI
1
Channel Managers
1
Cleaning
1
Digital Welcome Guides
1
Guest Registration & Screening
1
Operations Platforms
1
OTA & Listing Sites
1
Reviews
9 reviews from verified users
5
9 reviews
Would recommend
Showing 6 of 9 reviews
varnam
Impeccable customer service team
Impeccable customer service team, we are extremely satisfied. We were working with another cs team before and always had to overlook everything they did, they were always making mistakes and giving us more trouble in the end. STR Assistance LTD have common sense, initiative and are always trying to find ways to improve our communications. Strongly recommend
View originalVert
Zaryab and the team are very professional
Zaryab and the team are very professional and learnt the requirements of the business very quickly. Zaryab and his team are very professional and polite aswell. Would highly recommend to anyone considering to use these guys as they are the real deal.
View originalAngela Schoolmann
Recommend STR Assistance
We had a great experience working with STR Assistance while they stepped in to help support Beach Life Vacation Rentals. Their team was extremely responsive, professional, and always quick to jump in whenever we needed coverage. They were fast learners, picked up our systems quickly, and adapted seamlessly to our processes. Communication was excellent, and they consistently responded in a timely manner, which is critical in the vacation rental industry. We truly appreciate their support and would highly recommend STR Assistance to any property management company looking for dependable and efficient assistance. Thank you again for all of your help!
View originalNahid Salam
Amazing service! Professional + Quick
Zaryab and his team have helped me out so much with managing my property! They are real time savers and worth the money! I would recommend them 1000% to anyone who needs a VA team for their property business!
View originalNethanel Hagemeijer
Reliable
Reliable, Professional, and Easy to Work With. STR Assistance LTD has been supporting my short-term rental operations, and they've been great. The VAs are dependable, communicate clearly, and handle tasks without constant follow-ups. It's been a smooth experience overall, and I'm very happy with the service.
View originalSherif Hosny
Excellent customer service
Excellent customer service. They know and understand the Airbnb business very well and have helped me a lot in listing and managing my property.
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FAQ
Frequently Asked Questions
- STR Assistance provides specialized virtual assistant services specifically for short-term rental hosts and property management companies. Their VAs are trained in common industry software like Guesty and Hostaway, handling tasks such as 24/7 guest communication, booking management, and coordination of cleaning crews. They aim to provide a "plug-and-play" staffing solution to help hosts automate their operations and reclaim their time.
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