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Roomonitor

Guest Experience Services
Verified Profile

24/7 out-of-hours operations for short-term rental managers: we handle guest and property incidents and send someone on

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Pricing on request

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  • 3 integrations
  • Seen at 12 SCALE events
  • SCALE VerifiedCompany details checked by the SCALE team.
  • Seen at 12 SCALE eventsMet the industry in person at SCALE shows.
  • 3 integrationsConnects with the tools property managers already use.

About Roomonitor

Roomonitor is the out-of-hours operations team for short-term rental managers. When your office closes, we take over: guests locked out, a smart lock with a dead battery, a check-in nobody passed on, a leak, a neighbour’s noise complaint. We follow your protocol, solve what can be solved remotely and, in 8 cities, send a field agent to the property.

Most night incidents aren’t emergencies: they’re the day shift’s loose ends. In our barometer, 52.2% of guest and property requests arrive between 18:00 and 02:00.

Sensors are optional. 10 years, 1,000+ property managers.

Markets & coverage

Operating across 22 countries

Markets & coverage

(22)
SpainPortugalFranceItalyGreeceCroatiaUnited KingdomGermanyAustriaSwitzerlandNetherlandsBelgiumIrelandCzech RepublicPolandHungaryRomaniaNorwaySwedenDenmarkFinlandIceland

Supported languages

EnglishPrimary

Property types

  • HousePrimary

Market segments

  • LuxuryPrimary
  • Urban
  • Family

Service Characteristics

Main features

  • Multi-language support
  • Mobile app / mobile-friendly
  • API access & webhooks

Integrations & Partnerships

3 integrations and partnerships across 1 categories

OTA & Listing Sites

3

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FAQ

Frequently asked questions

  • Roomonitor is the out-of-hours operations team for short-term rental managers. When your office closes, we take over: guests locked out, a smart lock with a dead battery, a check-in nobody passed on, a leak, a neighbour's noise complaint. We follow your protocol, solve what can be solved remotely and, in 8 cities, send a field agent to the property. Most night incidents aren't emergencies: they're the day shift's loose ends. In our barometer, 52.2% of guest and property requests arrive between 18:00 and 02:00. Sensors are optional. 10 years, 1,000+ property managers.

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